Tech Mahindra provides specialised solutions for outsourced systems and test networks to Telecom Service Providers (TSPs), Enterprises, Independent Software Vendors, Telecom Equipment Manufacturers and Professional Services Companies. Testing of software products, product components, systems, systems integration, communications hardware, enterprise networks and communication network infrastructures helps our clients to effectively deal with some their most critical challenges in the organization.

Testing Services

Our approach towards ‘true value creation’ for our customers is through the provision of all the people, processes, tools, infrastructure and equipment, which may be necessary to fulfill our key service lines. This approach allows us to serve our clients with speed, expertise and value across geographies. Our key service lines in the Testing space include:

• Test Management and Process Consultancy Services
• Software and Systems Testing Services
• COTS / Product Testing (H/w and S/w) Services
• Web / Portal Testing Services
• Network Testing Services

Test Management and Consultancy Services cover testing strategy development, set-up and management of a suitable test organisational structure; test planning, test automation architecture, test environment or test lab design & setup, test monitoring & assessment and, most importantly, product, service or network assurance. Test Consultancy Services cover assessment of current test processes, suggesting improvements and implementation of processes.

Software and System Testing covers applications testing, system testing and system integration testing. Tech Mahindra’s Software Testing Services ensure functionality and correctness of software. We offer many types of software testing, ranging from Black box testing, White box testing, functional testing, end-to-end testing, regression testing, acceptance testing, to load testing, stress testing, performance testing, usability testing, install / uninstall testing, security testing.

System Integration Testing services are designed to:

• Prove that the technical structure of the system architecture is complete and functional and prove the interoperability of all of the system components
• Test the functional aspects and end-to-end functionality of each of the components that make up a complete system
• Test the functionality of a system against its requirements as well as ensure that it performs within the stated parameters
• Test the correct interaction of the system under test with one or more other systems in a common environment

COTS / Product (Hardware and Software Product) Testing Services are targeted at ISVs, Telecom Equipment Providers (Vendors), COTS Vendors, TSPs and Enterprise Customers alike. Our services cover product validation, functional, regression, performance and interoperability testing.

Web Testing is focussed on testing interactions between HTML pages, TCP / IP communications, Internet connections, and firewalls, applications that run in web pages and on the server. Additionally, it addresses operability on a wide variety of servers and browsers, various versions of each, variations in connection speeds, rapidly changing technologies and multiple standards and protocols.

Network Testing Services are targeted at both TSPs and enterprises. Our services to TSPs are designed to help them support trials, marketing campaigns and other situations where the pressure is on the need to exhibit a discrete Return on Investment (RoI). Tech Mahindra tests not only how individual components function, but also whether the end-to-end service delivers the required quality of service, and that the operator and all other players in the value chain can accurately bill for these services.
End-to-End Testing Solution Benefits

Process Efficiencies

• Speed up testing to accelerate release
• Allow frequent tests to be performed
• Improve test coverage
• Ensure consistency
• Improve the reliability of testing
• Define the testing process and reduce dependence on the few who know it

Process Cost Reduction

• Reduces cost of testing by reducing manual labour
• Allows testing which can be executed by staff with a lesser skill set.

Support Cost Reduction

• Single point contact to speed up testing support
• Reduce tool support and admin costs

Test Execution Cost and Time Reduction

• Cost reduction by offshoring Testing
• Time reduction through ‘chasing the sun’ operations