Service Offerings

• Product Life Cycle Management.
  • New feature development
  • Product design / coding / testing
  • Extending product life cycle
  • Field support and sustenance
  • Product sustenance and ownership

• Testing
  • Life cycle testing
  • Test automation
  • Network integration
  • Non-functional testing

• NMS / EMS Software Development

• Hardware Board Development
  • Embedded software development

• Network Offerings
  • End-to-end testing
  • Migration / transfer engineering
  • Solution / system integration
  • OSS / BSS integration
  • Service creation and deployment

• Technology Transformations
  • Addressing new markets
  • Interoperability and compliance
  • New technology adoption

• Other Services
  • Modeling and post deployment support of IT infrastructure / services
  • Customer support (Tier 1 to Tier 3)

NMS/ EMS

Tech Mahindra has worked extensively on Element Management Systems (EMS) for managing various types of Network Elements (NE), including Softswitches, Next Generation signaling servers, Media gateways, Multimedia service platforms, PSTN Class 4 switches, Next Generation Class 5 switches, broadband wireless access equipment (base stations and CPEs), etc.

Tech Mahindra’s experience in EMS includes:

• Protocol mediation (TL1, SNMP, CMIP, XML, CORBA, proprietary messages)
• GUI development (GUIs for fault, provisioning, performance, accounting and security management)
• Middleware development
• Databases
• Internationalisation (Korean and Chinese)

Tech Mahindra also has extensive experience in integrating NMS with OSS / BSS and providing interfaces to test equipment to configure and conduct tests on the network controlled by NMS.

TESTING

With a testing practice focussed on verification and validation of Telecom Network Products, Tech Mahindra leverages its in-depth expertise to provide testing services for:

• Switching and signaling (Class4 / Class5 - Inband, SS7, ISDN),
• Next Generation Networks (Softswitch, Gateway - H.248, SIP, MGCP)
• Transmission (Digital cross connect – SDH / SONET)
• Access Networks (DLC, DSLAM, MSAN)
• Broadband (xDSL, xPON, IP & ATM) and EMS / NMS.

Backed by an extensive end-to-end test automation experience with a variety of proprietary and off-the-shelf tools, Tech Mahindra offers Network Testing services across domains – right from network integration testing, remote testing, regression testing, test automation, interoperability testing to test consultancy – thereby offering significant cost and time benefits to customers.

EMBEDDED

Telecom products have a wide array of embedded platforms and processors, which require cross domain expertise in embedded technologies to deliver carrier grade solutions. Having worked with leading embedded RTOS products (VxWorks, Embedded Linux, Mobi Linux, ThreadX, Nucleus, pSOS) and processors (Intel, PPC, ARM, Freescale MPC and network processors), Tech Mahindra offers solutions for development and porting of firmware, BSP, device drivers, protocol stacks and applications.

HARDWARE

With a proficient hardware competency team, Tech Mahindra offers hardware design services and total hardware solutions, from concept to realisation, across various domains, such as POTS, ISDN, xDSL, PDH (T/E carrier), SONET, ATM, xGigE, xPON, VoIP, MPEG. These include:

• Board Design / Board Reengineering
• Firmware development, including OS Porting / Performance Tuning
• Hardware Quality Assurance