Today, the telecommunications market is drawn against a brand new business landscape. The very definition of the traditional business model for telecom equipment manufacturers has changed. Migration of products from older legacy technologies to newer open technologies demands for better integration with other vendors’ tools. This ensures faster acceptance of products in the market which is a prerequisite in today’s competitive environment.

Further, the aggressive drive towards consolidation & mergers by leading telecom equipment manufacturers across the globe has added to the challenges of integration in product lines and technology. Also, as equipment manufacturers expand their offerings portfolio to include services, a trusted partner with a best-fit of technical skills and extensive business experience of overcoming telecom challenges is needed.

Tech Mahindra’s R&D Services division provides technology solutions to leading telecom equipment manufacturers worldwide. Tech Mahindra’s product engineering portfolio covers a wide spectrum of wireless, wireline and convergence technology areas defining the migration from legacy to next generation networks.

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Service Offerings

• Product Life Cycle Mgmt.
  • New feature development
  • Product design / coding / testing
  • Extending product life cycle
  • Field support & sustenance
  • Product sustenance & ownership
• Testing
  • Life cycle testing
  • Test automation
  • Network integration
  • Non-functional testing
• NMS/EMS Software Development
• Hardware Board Development
  • Embedded software development
• Network Offerings
  • End-to-end testing
  • Migration / transfer engineering
  • Solution / system integration
  • OSS / BSS integration
  • Service creation & deployment
• Technology Transformations
  • Addressing new markets
  • Interoperability & compliance
  • New technology adoption
• Other Services
  • Modeling & post deployment support of IT infrastructure/ services
  • Customer support (Tier1 to Tier3)
    

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NMS/ EMS

Tech Mahindra has worked extensively on Element Management Systems (EMS) for managing various types of Network Elements (NE) including Softswitches, Next generation signaling servers, Media gateways, Multimedia service platforms, PSTN Class 4 switches, Next generation Class 5 switches, Broadband wireless access equipment (base stations & CPEs) etc.

Tech Mahindra’s experience in EMS includes:

• Protocol mediation (TL1, SNMP, CMIP, XML, CORBA, proprietary messages),
• GUI development (GUIs for fault, provisioning, performance, accounting and security management),
• Middleware development
• Databases
• Internationalization (Korean and Chinese)

Tech Mahindra also has extensive experience in integrating NMS with OSS/ BSS and providing interfaces to test equipment to configure and conduct tests on the network controlled by NMS.

TESTING

With a Testing practice focused on verification and validation of Telecom Network Products, Tech Mahindra leverages its in-depth expertise to provide testing services for:

• Switching and signaling (Class4/class5-Inband, SS7, ISDN),
• Next Generation Networks (Softswitch, Gateway- H.248, SIP, MGCP),
• Transmission (Digital cross connect – SDH/SONET),
• Access Networks (DLC, DSLAM, MSAN),
• Broadband (xDSL, xPON, IP & ATM) and EMS/NMS.

Backed by an extensive end-to-end test automation experience with a variety of proprietary and off-the-shelf tools, Tech Mahindra offers Network Testing services across domains right from network integration testing, remote testing, regression testing, test automation, interoperability testing and test consultancy thereby offering significant cost and time benefits to customers.

EMBEDDED

Telecom products have a wide array of embedded platforms and processors, which require cross domain expertise in embedded technologies to deliver carrier grade solutions. Having worked with leading embedded RTOS products (VxWorks, Embedded Linux, Mobi Linux, ThreadX, Nucleus, pSOS) and processors (Intel, PPC, ARM, Freescale MPC & Network processors), Tech Mahindra offers solutions for development and porting of firmware, BSP, device drivers, protocol stacks and applications.

HARDWARE

With a proficient hardware competency team, Tech Mahindra offers hardware design services and total hardware solutions from concept to realization across various domains such as POTS, ISDN, xDSL, PDH (T/E carrier), SONET, ATM, xGigE, xPON, VoIP, MPEG. These include:

• Board Design / Board Reengineering
• Firmware development including OS Porting/ Performance tuning
• Hardware Quality Assurance

Domain Practices

With a world-leading track record of successful deliveries on large projects involving core telecom technology domains of access, signaling & switching, optical transmission and intelligent networks, Tech Mahindra's expertise has yielded a multitude of outstanding achievements thereby gaining customer confidence in our domain capabilities.

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SIGNALING & SWITCHING

Tech Mahindra’s competency in legacy TDM switching and Next Generation Voice over IP technologies makes it a partner of choice in the converged world. Starting with the signaling on CAS, MF R2, ISDN to SS7, it has played pivotal role in enhancing customer’s switching systems with the AIN call model and features development over advanced SCP platforms.

The new era of Next Generation Switching (VOIP) started much before year 2000 for Tech Mahindra, as it developed Voice Over IP protocols (H.248, MGCP, SIP, Sigtran, BICC), softswitch platforms and played a key role in upgrading customers’ legacy switching architecture with Softswitch capabilities as a true migration strategy. Tech Mahindra has made significant contribution in Class4, Class5, Enterprise and Centrex solutions and has strong expertise in both ITU-T ANSI and other national standards .

ACCESS

Tech Mahindra has extensive capabilities in software and hardware development, testing, installation and long-term product sustenance in wireline and wireless domains on a wide variety of Network Elements including B-PON, G-PON, DLCs, MSANs, Broadband & Residential Gateways and other CPEs. Tech Mahindra has expertise in various areas such as IPTV, VoD, ATM, xDSL, Ethernet, DS3 and other next generation and legacy technologies.

OPTICAL

Tech Mahindra’s Optical Networks Division addresses the growing demand of high bandwidth intensive optical transport systems by providing software, hardware and customer support solutions for optical transport networking equipment manufacturers in LONG HAUL, METRO-CORE, METRO-EDGE and the ACCESS network space. Network elements in this domain are based on standards and technologies like SONET, SDH, MEF, DWDM, ATM, IP, EOS (Ethernet Over Sonet/SDH), POS (Packet Over SONET/SDH). These Network elements include ADMs, Cross Connects, MSSPs, DWDMs, ROADMs, Next generation DLC, B-PON, G-PON, FTTN, FTTH and variants.

WIRELESS

Tech Mahindra has extensive capabilities in the development, testing, installation and sustenance of a variety of Wireless Network Elements, including Protocol Stacks, MSC, VLR, HLR and RAN equipment, both in CDMA and GSM technologies. As a practice, there is a focus on building expertise and solutions on 3G mobile technologies such as, UMTS, EVDO, UMA, and Wireless broadband access, WiMax (802.16). Tech Mahindra also has a dedicated handset testing practice focussed on providing end-to-end solution capabilities for Handset manufacturers.

DATACOM

In the data communication domain, Tech Mahindra provides IT Product Engineering Services with a focus on building reusable components in the areas of emerging data communication technologies, such that the components can be ported to any product/ application that uses the IP transport mechanism to communicate.

ENHANCED APPLICATIONS

Tech Mahindra's Enhanced Application Division supports the complete service life cycle from system engineering, development, solution integration, end-to-end testing to deployment, operation and evolution in a live network. Our solutions not only follow the technology curve from fixed to mobile, but also facilitate network convergence by offering innovative services in the IMS area. Our proven expertise in developing services on ‘open’ standards based service creation environments (e.g Alcatel OSP, BEA Weblogic) enables both equipment manufacturers and service providers to mitigate risks, accelerate time-to-market and swiftly deploy a diverse portfolio of multimedia applications in a secure manner.

WiMAX

Tech Mahindra offers an end-to-end portfolio of solutions and services to help deploy, integrate, maintain and support WiMAX networks and applications for maximum efficiency and customer satisfaction.

WiMAX Offerings

• Product Engineering
• Client porting on various OS
• Stack development
• Feature Enhancement
• Integration and Testing services including pre-certification
  • Compliance, interoperability, performance, security etc
  • Pre-certification WiMAX testing with Pre-Certification Testing & Interoperability Testing.
• Support and maintenance