Tech mahindra
Tech mahindra


Fulfill Offering

Fulfill helps Communication Service Providers (CSPs) by partnering with them in providing network fulfillment services for their enterprise or business customers. The solution consists of three distinct functions:

Network Resource Deployment and Management

  • Requirements gathering
  • Resource implementation standards
  • Resource delivery
  • Budget management and project administration
  • Job risk identification and communication

Network Service Design and Activation

  • Establish feasibility
  • Design solution including creation of network diagrams, configuration files , system updates and allocate specific parameters to services
  • Create service order , track and manage service provisioning in line with agreed policies and service level agreements (SLAs)
  • Implement, configure and activate service and carry out end-to-end testing
  • Service recovery and closure of service instance
  • Customers are putting pressure on CSPs to provide communication services at discounted rates
  • CSPs are facing ever increasing challenges in managing SLAs with their customers due to ever changing requirements
  • With networks getting commoditized, CSPs need to put more focus on services to drive higher share of "Customer Lifetime Value"
  • Allocate and install resource including checking of ports, devices on various network elements, reservations and installations. Create resource orders
  • Configure and activate resources spread across core, access and transport networks
  • Manage resource provisioning, track and report
  • Resource recovery
  • Operations improvement and cost optimization
  • Expertise in leading technologies
  • Improved Program management
  • Continuous service improvements
  • Knowledge management and component reusability
  • Experience in legacy and Next Generation Networks
  • End-to-end project management including vendor management
  • Continuous improvement through initiatives in process and quality
  • Complete ownership of outcome
  • Expertise across core, transport and access networks
Customer Services Offered Benefits
Leading integrated CSP in Canada
  • Network service design
  • Test and turn-up of customers’ transport and Internet Protocol (IP) network
  • Provisioning of core network resources
  • Consistently achieved 95 percent on due dates and quality
  • Process unification across regions and products
  • Added new technologies and product changes
  • Reduction in cycle time
  • Reduced cost of service delivery
Leading integrated CSP in Canada
  • Planning, deployment, retirement, project administration of core network resources for customers’ nationwide network
  • Provisioning of core network resources
  • Significant cost savings in network resource deployment and management
  • Consistently achieved 98 percent on due dates and quality
  • Multi-lingual support
  • Reduction in cycle time


Taking Global NOC services to the next level

Taking Global NOC services to the next level

Network Performance Optimization

Network Performance Optimization
For further information please write to

For further information please write to