Customer Experience (CX)
Tech Mahindra has one of the largest practices focusing on Customer Experience (CX) brining in expertise in Omni-channel, multi-channel customer experience across sales, service, marketing and commerce. We have been recognized as leading players in the Manufacturing, Communications, Banking, Insurance, Financial services, health care, Energy & Utilities verticals. Tech Mahindra’s differentiators come from the consulting build that advises customers in the CX space that includes User Experience, Web Experience, Digital Marketing, Portals, eCommerce, Business Process re-engineering and management, Customer Relationship management, Integration helps us provide cost effective solutions to our customers.
Added to this, our CX product expertise in 35 + products including Adobe, Salesforce.com, Pegasystems, IBM, Oracle, SAP, Alfresco, Mulesoft, to name a few, enable us to offer the right mix of cost effective technology solutions.
The CX practice has several transformational customer experience success to its credit across Sales, service Marketing and Commerce.
To know more visit: http://www.techmahindra.com/services/Customer-Experience/default.aspx