TECH MAHINDRA SIGNS FIVE YEAR APPLICATION SUPPORT DEAL WITH BT GROUP

Mumbai, March 17th 2008: Tech Mahindra today announced the signing of a five year deal valued in excess of US$350 Million to provide BT with Application Maintenance and Support Services for their Business Critical BSS and OSS Applications and Platforms.
 
These services will be delivered from Tech Mahindra’s state-of-the-art Centres of Excellence (CoE) at facilities in India and a new facility being setup in the UK to monitor BT’s core business processes.

Tech Mahindra’s Service Excellence & Improvement Group (SEIG), focused on Application Maintenance and Business Activity Monitoring (BAM) will deliver business benefits to BT through process harmonization, automation and standardization of application services with direct impact on BT’s metrics of Right First Time and Cycle Time.

Clive Selley, Managing Director, Wholesale Service Design for BT, said: “This deal links our Application Portfolio performance to our business performance. Tech Mahindra’s experience and expertise on both, the business process as well as IT Systems makes it the perfect partner for value realization and achievement of BT’s objective to become number one in customer service. The five year period and confirmed business will enable Tech Mahindra to take a long term view on innovation and service excellence."

Sanjay Kalra, President, Tech Mahindra, said: "This deal showcases Tech Mahindra’s strengths in delivering business critical services that have so far been hidden under “business-as-usual” application support. We are delighted at the confidence BT has shown in us and this contract will further strengthen trust and partnership between our two companies.”

About BT
BT is one of the world’s leading providers of communications solutions and services operating in 170 countries.  Its principal activities include the provision of local, national and international telecommunications services to our customers for use at home, at work and on the move; higher-value broadband and internet products and services and converged fixed/mobile products and services.  BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2007, BT Group plc’s revenue was £20,223 million with profit before taxation of £2,484 million.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group.  BT Group plc is listed on stock exchanges in London and New York. 

For more information, visit www.bt.com/aboutbt

About Tech Mahindra
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry, majority stake owned by Mahindra & Mahindra, in partnership with BT Plc. With total revenues of Rs 29,290 million in the year ended March 31, 2007, Tech Mahindra is India’s 6th largest software exporter, and serves telecom service providers, equipment manufacturers, software vendors and systems integrators. Tech Mahindra solutions enable clients to maximize returns on IT investment by achieving fast time to market reduced total cost of ownership and high customer satisfaction. Tech Mahindra achieves this through its domain and process expertise, distinctive IT skills, research and development, proven innovative delivery models and approach to off shoring.

Assessed at SEI-CMMi Level 5 and PCMM Level 5, Tech Mahindra's track record for value-delivery is supported by over 23,000 professionals who provide a unique blend of culture, domain expertise and in-depth technology skill-sets. Its development centres are ISO 9001:2000 & BS7799 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan & Australia. For more information, visit www.techmahindra.com

For further information on BT
Inquiries about this news release can also be made to the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK, dial +44 20 7356 5369.  All BT Group news releases can be accessed at our web site: www.bt.com/newscentre. 

For further information on Tech Mahindra
Inquiries about this news release can also be made to Rajesh Chandiramani on Tel: + 91 99202 39988 or email: crajesh@techmahindra.com.   All Tech Mahindra news releases can be accessed at our web site: www.techmahindra.com.