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Client Speak


“Tech Mahindra has played a very important role in BT's strategy, and continues to be a strong partner. India is also a very important market for BT. Business is growing at a rapid pace, and I'm proud to be part of Tech Mahindra's second growth phase here and in Asia Pacific”

Ben Verwaayen

CEO BT Group

“Tech Mahindra has guided us through the IT application map to support MTNC’s medium to long term business needs in the telecom domain. Your business process reengineering work in the area of project delivery helped us reduce the “time to market” of our products. Tech Mahindra’s intimate understanding about operator’s business needs, rich experience in Siebel as well as the telecom billing domain combined with team’s commitments towards customer satisfaction has resulted in MTNC ordering the recent Siebel project. In the competitive environment of the service industry, our customer’s expectations are getting increasingly demanding every day. Once again, I look forward to the quality and timely delivery of the commitments to live up to the expectations already created by the good work in previous projects.”

Chandra Tiwari

Chief Project Implementation Officer
MTN Cameroon

“A key corporate objective was to achieve faster time-to-market for products and lower our overall operational costs. Tech Mahindra is helping us make our overall service offering more competitive to enable us to create new offers and launch products fast. PriceMaker offered strong simplicity in use and the domain understanding that Tech Mahindra brought to the project made the whole implementation smooth.”

Mohamed Rafi

Group CIO
Zain Group

“As part of the TMF Catalyst initiative, Tech Mahindra studied our "As Is" processes to identify and analyze the Gaps by answering questions like, what does eTOM mean to these processes, where can we find these processes in the eTOM mapping, etc. The 'To Be' processes were built up by using the eTOM business process framework. Many thanks to Tech Mahindra for the excellent support and for the good team work. We are looking forward to working together with Tech Mahindra.”

Peter Wischnewski

Vodafone D2, Düsseldorf, Germany

“Clarity’s next generation OSS configured with 'out of the box' world's best practices by Tech Mahindra, will deliver true business benefits to service providers – reducing the time, cost and complexity of deploying and managing innovative, convergent services across legacy and next generation network”

Angela Dickenson

SVP Strategy and Marketing for Clarity

“We needed an interconnect system that is user friendly, highly robust and scalable to meet the complexities of future products and services. The combination of Tech Mahindra’s telecoms expertise and Azure’s commitment and heritage in revenue assurance has clearly been the key ingredients in our selection of Tech Mahindra and Azure for this critical task.”

Philip Tan

Head of Customer Experience & Information Services,
StarHub

“This is a quick note of appreciation regarding the excellent work by Tech Mahindra for the Managed IP Services Catalyst initiative at the TeleManagement Forum... The IPNM Catalyst project is an inter-operability demonstration across multiple companies to address network management of IP VPN and Voice over IP services leveraging standards and industry specifications. This required close collaboration across seven companies geographically distributed across the globe- Canada, USA, U.K., Germany, Japan and India. I hope Tech Mahindra will continue involvement in Phase II of the TMF Catalyst project, and thank you very much for supporting this key industry initiative.”

Neil Prasad

Senior Group Manager, Network Management, Cisco

"Tech Mahindra’s exceptional knowledge of the Telecom domain and processes and quality focus helped us devise an outstanding solution within tight timelines. The solution has redefined how the sales channel distribution of mobile services is done in Oman, enabling a wide distribution through indirect channels. We are pleased that we found in Tech Mahindra, a committed and easy to deal with partner, flexible to our requirements."

Kim Askjaer

IT Director, Nawras Telecom

"A reliable business partner, Tech Mahindra has consistently demonstrated excellent knowledge of the telecommunications industry. We remain highly satisfied with its committment to quality, exemplary skills and dedication to completing the project on schedule."

Mohammed Maseehuddin

Project Manager, Microsoft Services (Gulf)

“Tech Mahindra’s domain expertise and technology proficiency are a perfect fit for successful implementations of Cyclone solutions in the telecom industry. Their execution strategy complements our worldwide vision for solutions delivery. Tech Mahindra’s global presence, combined with their highly sophisticated center of excellence in the telecom industry will help our joint customers extend their enterprises to their own customers, suppliers and other partners.”

Rohit Khanna

Vice President, Worldwide Services, Cyclone Commerce Inc.

“Tech Mahindra’s specific focus on the telecommunications industry makes it the type of partner that will allow us to enhance our sales and delivery capabilities throughout the world. The company is a premier supplier of software development and systems integration skills and has in-depth domain knowledge which will allow us, as a partnership, to better deliver large carrier implementations.”

Mark McCormack

SVP Worldwide Sales and Marketing, RateIntegration

“When we started looking for an offshore development provider, we were looking for a company which could not only reduce our development expense, but would work with us as a partner, fully integrating into our development team. By developing a close working relationship with our project manager and software development teams, Tech Mahindra was not only able to deliver on our objectives, but was able to offer suggestions and enhancements to both our processes and products which led to further cost reductions and revenue opportunities.”

Senior VP, Wireless Division, Leading OEM

“Changing the Billing System for an ongoing and leading GSM operator like Fastlink is much like changing the engines of an aircraft mid flight! We knew that the best method to approach this would have been through following a modular approach an Adjunct Rating solution around Price Maker as the Rating engine. Tech Mahindra helped us go live with the Post Paid implementation in 100 days flat. Their deep understanding of the Telecom domain and their flexibility in being able to meet Fastlink’s special needs ensured that we had a very smooth implementation”

Medhat Amer

IT Director, Fastlink

“I always believed that changing the whole billing system just did not make sense when all that Fastlink wanted was flexibility in the ability to launch products fast. So when Tech Mahindra presented to us the option of an Adjunct Rating solution using Price Maker from Rate Integration we knew we had just the right solution for our needs. Price Maker offered strong simplicity in use and the domain understanding that Tech Mahindra brought to the project made the whole implementation painless. A solution such as this that involves the Billing System of a Telco is mission critical and Tech Mahindra stood up to the challenge to ensure that it was painless for us and that all of Fastlink’s key requirements were covered in the implementation”

Rafat Nawawi

Technology & Products Development Manager , Marketing Dept., Fastlink.

 
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