Business Intelligence

Enterprise Data Management

Abstract
In any organization it is assumed that data feed will originate from multiple heterogeneous sources. This white-paper addresses the common ailments that are faced during any data reconciliation activity. It accounts for multiple source systems and the reconciliation done during each phase of the multi layered ETL process namely Data Acceptance, Data Transformation, Data Assimilation and finally Data Utilization. The Data Utilization layer is the Reporting layer. Although no reconciliation will be done at this layer, the Data Reconciliation Reports will belong to this layer and will report on the reconciliation done in previous layers. The white-paper provides a framework for the Data Reconciliation process in general and does not delve into the implementation details. Customizations will be necessary during implementation and will vary as per the business needs.

Author: Rajarshi Dasgupta
Download

Business Process Management

Understanding Business Process Management for Communication Service Providers

Abstract
Today's business processes, consisting of numerous practices, disjoint data models, application logic, workflows, and many other point solutions repeated a hundred times in a hundred silos, need to be rationalized. Companies need the capability to recast all business processes into a standard form that is open to manipulation by familiar tools and skills already in place. To achieve a fundamental shift from process reengineering to ongoing process management, companies are beginning to understand the value of the Business Process Management System.

Business Process Management (BPM) is a concept that attempts to align business strategy with technology to achieve interoperability between them. It represents a holistic business-system view that will play an essential role in the transformation of Communication Service Providers (CSPs) into 'lean operators'.

Also visit: http://www.tmforum.org/browse.asp?catID=884&linkID=30384
Download

Business Support Systems

Prepaid and Postpaid Convergence

Abstract
Tech Mahindra’s Integrated Customer Management Solution (ICMSTM) is a true converged solution that enables Service Providers to meet tomorrows’ demand for prepaid-postpaid convergence of voice and data services. With a suite of pre-integrated add-ons Tech Mahindra has further enabled ICMS allowing Service Providers to become truly customer-focused, and enhance its service offerings across the prepaid and postpaid customer segments.
Download

Operations Support Systems

Information Security in the 21st Century – Technology Trends and Associated Threats

Abstract
The telecommunication industry across the globe has seen not only evolutionary but revolutionary developments in technology that have forced the need to reengineer existing business models. This paper elaborates on the concepts of OSS and TeleManagement Forum’s (TMF’s) NGOSS along with the analysis of current industry trends that are responsible for transformation of OSS into NGOSS. This paper also throws some light on the benefits of NGOSS as seen by service providers and system integrators, and provides a checklist for those about to prepare for an OSS Transformation to ascertain their degree of readiness.

Author: Pradnya Gadre
Download

Security

Information Security in the 21st Century – Technology Trends and Associated Threats

Abstract
Service providers and organization today find themselves vulnerable to growing risk brought by rapid changes in the technology evolution, changing business environment and requirement to stay competitive. This paper investigates various telecom technologies trends which are going to shape the future network architecture. These developments are leading to deployment of services which we had never thought of just a few years ago. The report includes an analysis of the most important technology developments and associated information security threats due to rapid deployments of new technologies. It talk about some of the proactive measures for information security which are already in place by industry leaders and also discusses in detail as to what more can be done to have a safe and secure computing environment.

Author: Kumar Gaurav
Download

Mobility Solutions

Mobile Content Delivery

Abstract
Competition from different telecom operators, emergence of new technologies and falling revenue through traditional voice service have forced telecom operators to introduce new value added services. Content services are one of the successful Value-added Services today, which have improved the revenues of operators and created new industry groups providing content. Mobile content evolution has a very close relationship between device capabilities which present the content and bandwidth availability of operators who deliver the content.
Download

Network Design & Engineering

Network Planning and Optimization

Abstract
The increasing usage of the Internet around the world leads to a massive growth in traffic volume and dynamics to be handled by the network backbones. To cope with this development, several high dynamic solutions like optical burst switching (OBS) and optical packet switching (OPS) have been investigated during the last few years. They all can cover the high dynamics of Internet traffic, but there is no direct migration path from today’s static SDH/SONET-based WDM networks towards IP-over-OBS/OPS as these technologies require a completely new infrastructure (nodes etc.) and control systems. This argument is even stronger in presence of the current market downturn.

One feasible solution to cover the dynamics of IP traffic is the concept of enhanced automatically switched SDH/SONET-WDM multilayer networks. The major reason for this approach is the fact that dynamics can be covered and at the same time an evolution path for today’s SDH-centric networks exists.

Author: P.V. Venugopal
Download

Next-Generation Networks

IP TV Solution Implementation

Abstract
Faced with potential erosion of their subscriber base, carriers the world over are also involved in providing additional value to the end users beyond merely offering voice services. While the first generation IP TV solutions are being rolled out by the tier-1 operators during 2006, many more operators are expected to provide such services in the near future.

Television service that could be delivered over broadband, called “IP TV” is being seen as an effective solution complement data and voice service providers. Efficient broadband modems such as ADSL2+ and increased use of fiber in the access networks (FTTx) have resulted in making such services a reality.

This paper addresses considerations in selecting and implementing IP TV solutions, general basics of IP TV and Tech Mahindra’s approach to implementing such services for service providers.
Download