Tech Mahindra disputes and chargeback processing solutions streamlines the entire processing for multi-parties such as issuers, acquirers, merchants and also help customers digitally recording their complaints. The key features of the solution are:
- Supports entire process starting from customer raising the dispute, to first, second presentment to arbitration.
- Streamlines communications between all the parties involved
- Supports payment networks schemes mandates
- Readily available integrations streamlines the end to end process and helps entities cater to scheme mandates and enhance customer/ merchant experience helping speedy resolution of disputes.