Tech mahindra
Tech mahindra

Exceptions & Investigation Platform

Exceptions & Investigation Platform

Exceptions processing & Investigations (E&I) in Payments is a very costly affair for Financial Institutions. Some of the key features of our E&I platform:

Key Features:

  • Multichannel Support
  • Automated Routing and Forwarding
  • STP Rules
  • Electronic Case File
  • Service Client
  • Pending & Escalation
  • Input Payment mask
  • Investigation Charges
  • Search and Reporting
  • Audit Trail
  • Multilingual Capabilities

The typical E&I processing platform looks like:

 

  • Lower Processing Costs: Process Standardization, Better control of resources, Transparent Documentation, Increased Efficiency
  • Risk Reduction: Less Processing errors, Priority handling for high value transactions, Comprehensive reporting and analytics
  • Increase Revenues: Potential for additional services and products, Opportunity to gain new clients
  • Better Customer Service: More transparency, Faster Payments Processing and resolution times.

Downloads

Cost of ownership on Data Management

Cost of ownership on Data Management
For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com