Tech mahindra
Tech mahindra

Overview

Advances in mobility have made it easier to directly reach out and serve personalized content to your customers. Tech Mahindra's Contextual Commerce solution analyzes all the different data sets and provides a relevant experience for the consumer by leveraging analytics, location based enablers and messaging enablers for creating dialogues, attracting new customers and retaining existing customers through personalized content served at the opportune moment. Now you can instantly know when your customer walks into any store and you'll have the power to provide them with offers that are most relevant to them at that moment.

Our contextual commerce solution analyzes all the different data sets and provides a relevant experience for the consumer by leveraging analytics, location based enablers, messaging enablers for creating dialogues with the value customer to expand the offerings attracting new customers and retaining existing value customers.

We provide the platform for Personalized and Targeted services to target customers through a combination of Location Tracking & Intelligent Analytics by partnering with the potential merchants in a given location.

Service Offerings

We have end to end offerings helping businesses to build and offer contextual commerce solution and value added solutions on mobile platform to varied customer base, financial institutions, merchants, acquiring banks, payment processors and more.

We provide:
  • Ready to deploy product with integration accelerators
  • Product integration and implementation
  • Solution lifecycle management
  • Value added solutions around the platform
  • Campaign Management to promote Merchant sales and Card usage
  • Offers Management functionality to allow Merchants create personalized offers and target customers
  • Configurable Business Rule Engine
  • Location based Offers delivery with partnership with Telco's
  • API support for customer data and transaction history uploads to the platform
  • Fraud Prevention using Mobile Location and Transaction Location data
  • Solution drives Transactions through increased Visibility into Contextual Data - Where you are, and what transaction/activity you were trying to do, and point of failure. Making payments experience seamless and effective marketing campaigns, enhances offers usage
  • Using Mobile Location and Transaction Location data to minimize fraudulent transactions, Digital service payments platform that allows consumers to use any payment card or enabled mobile device to discover enhanced shopping experiences that are as simple as a click, tap or touch – online, in-store or anywhere
  • Provides seamless integration with external system reducing implementation and integration cost and help businesses to bring value added offerings to market speedily.
  • Solution is highly scalable to support growing business needs without incremental cost
  • Our Solution provides layered intelligence to our enterprise customers for generating incremental revenues from existing services, and for launching new products and services.
  • Ready to use interfaces integrating all the eco participants reducing the deployment cost and time
  • Platform can be used to target various use cases across retail, hospitality, airline, insurance and more
  • 50% of offers can be delivered to consumers within 5 miles of a store
  • 75% of offers can be delivered to consumers within 10 miles of a store

 

 

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com