Today, 70% of people in emergency situations succumb to death or irrecoverable clinical damage due to delay in response to the distress call, highlighting the need for integrated emergency management systems.
Tech Mahindra hand holds your emergency response and management needs with a robust and integrated suite of emergency management solutions that address the critical response needs within the golden hour.
Our Emergency Management Solution, with its underlying philosophy of ‘Sense - Reach – Care’, has saved millions of lives till date. Offered as a Turn-Key solution, our proprietary Emergency Management Solution leverages information-communication technology to bridge response gaps and delays in emergencies with its seamlessly integrated modules of services & solutions.
With features such as Computer Telephony, GIS-based Ambulance-Patient Tracking, Advanced Fleet Management Systems, Mobility & TeleMedicine, our solution ensures every distress call is immediately responded to with utmost care. Along with enabling medical emergency response, our solution also integrates Police and Fire Systems to facilitate a 360 degree response mechanism.
Tech Mahindra’s award-winning Integrated Emergency Management Solution suite includes:
- Computer Telephony
- Voice Logger Systems
- Contact Center
- Fleet Management System
- GIS / GPRS Based Tracking
- Geographical Information System (GIS)
- Global Positioning System (GPS)
- Automatic Vehicle Location Tracking System (AVLT)
- Emergency Location Identification
- Disease Surveillance
- Multilingual Help & Support
- Integrated Health Record
- Training & Education
- Mobile Communication
- TeleMedicine Integration
- Ambulance Design & Prototyping
- Communication Officer & Dispatch Officer Applications
- Patient Care Record
- Hospital Management systems interface
- Oracle Financials
Leveraging our unmatched expertise in conceptualising, building, deploying and operating emergency management solutions, we offer services and solutions that range from Consulting and Due Diligence, Turn-key EMS Implementations to Ambulance Design and Prototyping.
We not only enable emergency response services for hospitals and health bodies, but also help the governments reach out to millions in times of distress, helping bridge time and access gaps.
Our solution has helped one of our customers achieve:
- Population coverage of 730+ million people
- Saved more than a Million lives to date
- Manage a fleet of 8900+ Ambulances
- Helping handle more than 220,000 calls daily
- Ambulance dispatched within 3 minutes for every call
- Attending to more than 26,000 Emergencies every day
- Responding to the distress within 3 rings
With technology that enables Sense, Reach and Care, Tech Mahindra’s Emergency Management Solutions ensure that no call for help goes unanswered - for when it comes to healthcare, we do not compromise. We are your trusted partner in delivery of high quality emergency response and care.