Tech mahindra
Tech mahindra

Store Operations

Emergence of new technologies is posing challenges for store operations. Innovation in mobility has given way to mechanisms, such as mobile point of sale (POS), mobile payments and “Bring Your Own Devices” for checkout. This has led to new processes where the consumer is not limited to the queue at the till. The same devices have also led to changes in the consumer decision tree in the store, wherein they scan bar or Quick Response (QR) codes to get more information. This has opened opportunities to have a more intimate dialog with the customer through personalized deals and in-store messages that can be delivered to the customer via mobile apps.

Store operation areas include:

  • Point of sale
  • Workforce management
  • Receiving and put away
  • Store replenishment
  • Returns
  • Planograms and compliance
  • Floor plans
  • Stock take
  • Store transfers
  • Sales performance management
  • Customer relationship management
  • Store opening and store closing
  • Cash management

We provide a holistic suite of store solutions in collaboration with industry leading vendors. We have also been working on enterprise mobility solutions to provide the right custom solution to our customers. In addition, we have set up POS labs for comprehensive testing, enhancements and rollouts for retailers.

Success Stories

Know how Tech Mahindra helped a US-based food major achieve over $ 5 million cost savings per year by building an agile supply chain

Know how Tech Mahindra helped a US-based food major achieve over  $ 5 million cost savings per year by building an agile supply chain

The customer is a large US-based food major.

Learn how Tech Mahindra enabled an American lifestyle brand achieve efficiency and automation by transforming its manual process of updating visual floor sets

Learn how Tech Mahindra enabled an American lifestyle brand achieve efficiency and automation by transforming its manual process of updating visual floor sets

The customer is a large US-based fashion retailer.

Find out how Tech Mahindra enabled a US-based retailer to tap new markets and serve customers better by executing an e-commerce solution

Find out how Tech Mahindra enabled a US-based retailer to tap new markets and serve customers better by executing an e-commerce solution

The customer is a US-based retailer.

Connected Stories

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com