Specialty retailers compete against and face stiff challenge from online retailers, hypermarkets, department stores and other specialty retailers to build customer loyalty, reduce costs, improve productivity and operate stably in the face of tough economic conditions.
- Gain customer visibility across multiple channels by:
- Integrating customer purchase history
- Driving effective promotion campaigns
- Understanding what the customers buy, where they buy, how they buy and how much they pay
- Manage risks associated with private labels, such as return to vendor privileges, design correct ranges and ensure timely flow of goods into the stores
- Manage a complex product assortment and make the right range selection for global locations to plan, buy and allocate lesser amounts of inventory without impacting the store in-stock levels negatively or reducing range selection
We deliver integrated solutions with quick and efficient data flow between applications. This ensures that all systems and users utilize the same data set for analytics, planning, allocation, Open-to-Buy (OTB) and purchasing.
We also help retailers integrate their legacy systems with newer applications. Our innovative proprietary solutions, (such as REIMS for business insights, FASTtRack for hypermarkets, Retail Sigma for accelerated point of sale (POS) development and analytics for carbon monitoring) coupled with our strong alliances with leading vendors, such as Oracle, SAP, JDA, Manhattan and others, make us a preferred partner of choice.
- We engaged with a leading American home improvement retailer to rationalize their sourcing operations and develop a high performance scalable system. The retailer offers products and services across 20 categories and sources from more than 25 countries with more than 100K purchase orders per year with over 60,000 vendors.
- We have helped develop a robust e-commerce platform for a specialty retailer by partnering on development, upgrade and support over a 12-year journey. This platform provides unique customer experiences while shopping with rich content and high conversion rates.
- We have helped a large specialty retailer in developing a unique store system that is mobile enabled and provides enhanced customer experience while shopping. We have partnered with this retailer to develop and, rollout unique functionalities around the store systems.