Improving On-shelf availability is a key focus for retailers. Many a times, retailers find that the item is present at the back office but not available at the shelf leading to customer walk-outs and loss of sales. This becomes more critical during promotions and new item introduction.
SHELF Monitor is a Real time solution for global retailers to improve sales by avoiding lost opportunity. It is a Cost Effective solution that empowers store personnel (Merchandisers, Departmental Managers and Store Managers) to take corrective actions from proactive intelligence on potential shelf gaps.
Studies show that 30 percent of the time, items are available at a store’s backroom but not on the shelf, which leads to:
- Customer walk outs and loss of sales
- Customer attrition
- High inventory carrying cost
- Real-time alerts for the store personnel on the floor, which helps, to maintain a high on-shelf-availability of fast moving items
- Cloud enabled, secured solution that mines sales and inventory data by store from disparate systems, and delivers alerts on mobile phones
- Action-driven drill-down insights accessible on role-based dashboards
Key Business Benefits
- Offers enhanced shopping experience that leads to customer loyalty and increased revenues by 2 – 3 percent
- Provides efficiency in managing shelf-gaps empowering store personnel to take corrective actions on a near-real-time basis
- Enables trend analysis that helps to better understand customer buying patterns