Tech mahindra
Tech mahindra

CRM Capabilities

CRM services continue to be in high demand and integrate many competencies, including CRM software, analytics, business consulting, mobility and social. CRM services market is estimated to be $30 billion with robust growth forecast in this decade.

Factoring the customer dynamics in the Communication Service Providers market, we offer a variety of CRM offerings to address the challenges of customers in all areas of CRM, including Sales, Marketing and Customer Service and Support. Our offering encompasses range of services from consulting to transformation to optimization across major CRM products.

We bring expertise and rich experience in providing end-to-end services across geographies for all leading CRM products including:

  • Amdocs
  • MS Dynamics CRM
  • Oracle CRM
  • Siebel CRM
  • SAP CRM
  • Sales Force

Our dedicated team monitors the market dynamics and identifies trends that impacts CRM. This helps us to build differentiating solutions for our clients. The Customers also benefit from our state of the art CoE’s where we develop cutting-edge technology for Communication Service Provider solutions in addition to tools, methodologies and accelerators.

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Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

Find out how a US-based CSP streamlined their IT operations and reduced operating costs

Find out how a US-based CSP streamlined their IT operations and reduced operating costs

The client is a Tier 1 Communication Service Provider in US.

Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

Operating in more than 170 countries, the customer is one of the world’s leading providers of communications solutions and services.

Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

The client is a large European Communication Service Provider who provides security operations centre (SOC) services to major customers across the globe.

Connected Stories

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com