Tech Mahindra wins prestigious industry award in recognition of its BPO work, at 7th Annual NOA Awards Ceremony in Central London
Hyderabad, India – 26th October, 2010 – Tech Mahindra, the brand identity of Satyam Computer Services Ltd., a leading global consulting and IT services provider, today announced that it has been awarded the BPO Contract of the Year at the 7th Annual National Outsourcing Awards (NOA) Ceremony held in central London. Tech Mahindra received the award, sponsored by NelsonHall, in recognition of its BPO work with one of the world's leading research-based pharmaceutical and healthcare companies.
Tech Mahindra BPO's relationship with the client is over five years old, and it currently provides high end artwork and design services to the pharmaceutical company. The Regional Service Center (RSC) at Tech Mahindra BPO provides creative logo, production and promotional graphic artwork services to a global customer base of the client, serving over 120 countries in the customer's global footprint. The engagement with the client has recently been renewed for an additional period of five years.
The NOA Awards are presented to companies and individuals that have demonstrated best practice in outsourcing. The awards were judged on the basis of organisations' ability to deliver both initial and ongoing business benefit to the client, incorporating both best practice and ongoing service innovation. John Willmott, NelsonHall CEO, said, "In addition to achieving a very high level of benefits realization for the client, this contract exhibits excellent application of Lean Six Sigma both to improve client service and also to improve employee motivation and retention".
Speaking about the achievement, Vijay Rangineni, CEO, Tech Mahindra BPO said, "Our engagement with the client is a perfect example of what a client-service provider partnership should be. Both organisations share a passion and focus towards maintaining excellent quality, engaging proactively with customers, and delivering first time right, every time. Additionally, we share a deep understanding and respect for each other's cultures, and appreciate the work being put in by Associates across both organisations to achieve the desired objectives."
Currently, Tech Mahindra BPO has a dedicated RSC in Hyderabad and manages Design and Artwork Shared Services, Supply Chain Management and Logistics Support. Tech Mahindra BPO also offers multilingual services to the customer in French, Spanish and Arabic as well as English.
About Tech Mahindra
Mahindra Satyam is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.
company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.
Mahindra Satyam is part of the $11.1 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India. The Group's interests span automotive products, aviation, components, farm equipment, financial services, hospitality, information technology, logistics, real estate and retail.
Mahindra Satyam IMS is a leader in offering innovative and transformational infrastructure services to enterprises helping them build and manage their IT infrastructure more efficiently and effectively.
Mahindra Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.
For more information, see www.mahindrasatyam.com
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This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. Tech Mahindra undertakes no duty to update any forward-looking statements.