Tech Mahindra selects Malaysia to kick off international expansion – enlarges its Global Solution Center Operations in 15 Acre Campus in Cyberjaya
- Latest move demonstrates Tech Mahindra’s new owner’s continued commitment to Malaysia’s strategic role in global growth plans
- State-of-the-art software development facility substantially boosts Tech Mahindra’s range and export of software development services from Malaysia to local, regional and global customers
KUALA LUMPUR/HYDERABAD, December 1, 2009: Tech Mahindra, the new brand identity of Satyam Computer Services Ltd. (NYSE:SAY), a leading global consulting and IT services provider, announced today that it has selected Malaysia to kick off a new international expansion.
As a country-specific investment strategy, the newly rebranded company announced it would enlarge its Global Solution Center (GSC) operations in Malaysia by moving more global software development and delivery operations to its Global Solution Centre (“GSC”), located at a 15-acre site at Cyberjaya, Malaysia’s prominent Info-Comm Technology (“ICT”) corridor.
This latest development which takes place just five months after the new owners, Tech Mahindra Ltd. (NSE:TECHM), gained control of the Hyderabad-based software company, demonstrates the continued commitment of the company’s new owners to Malaysia’s strategic role in Tech Mahindra’s global growth plans.
Relocated from its present premises to a larger facility in Cyberjaya, the new state-of-the art GSC – which has 18 configurable Offshore Development Centre blocks, 1,100-seat development block and a data centre to host 1,100 servers – will serve as Tech Mahindra’s largest technology development and delivery facility outside of India.
By focusing on providing a full range of both mainstream business and technology functions like Remote Infrastructure Management Outsourcing¬, Business Process Outsourcing, Software Services as well as some specialised Software Testing, the new GSC substantially ramps up Tech Mahindra’s range and export of offshore delivery capabilities from Malaysia.
In this way, Tech Mahindra’s increased Malaysian presence accelerates the consolidation of the company’s strategy to provide a distributed delivery capability for global customers. This approach calls for components of large-scale projects to be completed wherever it makes the most business sense, rather than having an entire program take place in a single facility. As a result, Tech Mahindra can deliver significant cycle time and cost reductions, in addition to quality enhancements to customers.
The Malaysia campus also reflects the organisation’s commitment to creating an alternative workforce, multi-country model, and a global delivery approach offering optimal, customised business solutions to its global customer base.
Presently, the center has 500 full-time local engineers serving local and global customers.
Mr Rohit Gandhi, Tech Mahindra’s Senior Vice President, Asia Pacific, said: “Selecting Malaysia to launch our international expansion underscores the faith we continue to have in Malaysia’s advanced infrastructure, rich ICT talent pool, and competitive cost environment. These reasons combine to make Malaysia a strategic destination to establish our technology and business presence. The country’s favourable corporate environment backed by unwavering government support, also were factors behind the further commitments we are making to the country.”
“We are grateful to Multimedia Development Corporation (MDeC),and the Malaysian Government for their wholehearted support to us over the past several years and even during last year’s corporate crisis. Malaysia remains pivotal to Tech Mahindra’s global business strategies and we look forward to a fruitful business experience here,” he added.
“Furthermore, our presence in Malaysia allows Tech Mahindra to leverage on numerous advantage of language & time-zone to service our Asia Pacific customers, a market segment that we intend to grow moving ahead,” he concluded.
According to MDeC’s Chief Executive Officer, Datuk Badlisham Ghazali, MSC Malaysia plays an important role in the national economic agenda, as it serves as the vital location where local and international MSC Malaysia Status companies can grow and receive the full benefits of the 10-points stated in the MSC Malaysia Bill of Guarantees (BoGs).
The first BoG, which is “To provide world class physical and information infostructure” aims to provide an encouraging business environment with leading and high-end infrastructure to meet the requirements and expectations of large ICT investors, as well as providing the platform for smaller ICT companies to grow.
“Today’s announcement also means more opportunities in terms of creating high-value jobs, strengthening our talent pool and dedicated people will be working here to improve the lives of people around the world,”
“As such, we are delighted that Tech Mahindra chose the MSC Malaysia as its preferred GSC operations, which serves as the largest technology development and delivery facility and we look forward to continuing to work closely,”
On this occasion, one of Tech Mahindra’s customers, Malaysian Airlines was pleased with the quality and delivery of the services by Tech Mahindra. According to Dr. Amin Khan, (Senior General Manager, Network & Revenue Management of Malaysia Airlines) and said,“Tech Mahindra is one of our core technology partners and has always delivered more than they have promised. Their talent pool is an amazing set of professionals and it’s a pleasure to work with them.”
Said Mr Pavan Mullapudi, Tech Mahindra’s Head of the GSC: “Malaysia has a vibrant and highly qualified local talent pool which will bolster our capabilities to provide specialised ICT solutions such as customers outsource more high-level business and technology tasks.”
Tech Mahindra recognised the MSC (“Multimedia Super Corridor”) Malaysia’s potential as an IT hub as early as 2001 – a one of the first global organisations based in India to do so – when the then-Satyam Computer Services Ltd. (“Satyam”) set up operations here. In 2003 Satyam began servicing numerous customers in Kuala Lumpur. In 2007, the former entity established a Global Solution Center centre in Cyberjaya in conjunction with MDeC, which oversees the the MSC Malaysia initiative.
The MSC, Malaysia’s government-designated high-tech zone, is spread across a 750-square kilometer area, and features a state-of-the-art infrastructure. It is designed to make Malaysia a global IT leader by providing intellectual and strategic leadership and by helping Malaysian and international companies reach new technology frontiers.
Recently Tech Mahindra implemented a global organisational restructuring that involved the integration of the sales and delivery functions to enhance customer satisfaction. The company has also invested in developing customer-centric industry solutions for all major industries, which are designed to improve the Total Cost of Ownership. Furthermore, the company has aligned with its partners Oracle, SAP, Microsoft, Software AG and developed go-to-market strategies and joint development initiatives for some of the identified solutions.
About Tech Mahindra
Tech Mahindra (NYSE: SAY) is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.
Tech Mahindra is part of the $6.3 billion Mahindra Group, a global industrial conglomerate and one of the top 10 industrial firms based in India. The Group’s interests span financial services, automotive products, trade, retail and logistics, information technology and infrastructure development.
Tech Mahindra development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.
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