HYDERABAD, India, May 3, 2010 :Tech Mahindra, the new brand identity of Satyam Computer Services Ltd. (NYSE:SAY), a leading global consulting and IT services provider, announced today that its business process outsourcing arm, Tech Mahindra BPO has been honored as "India's Most Customer Responsive BPO Company" at the 'AGC Networks Customer Responsiveness Awards 2010', held at Mumbai on April 30, 2010. The award is partnered by The Economic Times, Ernst & Young and Nielsen. The award was presented by Mr. Ajay Maken, Hon. Minister of State for Home Affairs, Government of India, and was received by Mr. Vijay Rangineni, CEO of Tech Mahindra BPO.
Based on a robust methodology spanning over three months, involving an online poll, customer interviews and a jury meeting, the award carries tremendous credibility, and is one of the most coveted in India Inc. Nominated organizations are evaluated on parameters such as responsiveness, intelligence generation and dissemination, customer education, top management emphasis, innovation, learning and technology enabling customer-responsiveness.
Speaking about the achievement, Vijay Rangineni, CEO, Tech Mahindra BPO said, "Through the last year, we have focused harder than ever on engaging proactively with customers, understanding their needs and concerns, and exceeding their expectations from us. This award – based on our customers' feedback about us – is the best possible testimonial that we can hope for. The key architects of this achievement are our associates. We have endeavored to build a culture of positivity, great service and responsiveness within the company, and we are delighted to receive this prestigious honor for our efforts."
About Tech Mahindra BPO
Tech Mahindra BPO is powered by a combination of domain expertise, operational excellence, process skills, and superior technology. The organization is the world's first eSCM Capability Level 5 service provider. One of India's leading integrated end-to-end outsourcing service providers, the company offers proven, full-service expertise for multiple industries, including telecom, pharmaceuticals, financial services, and manufacturing. Tech Mahindra BPO's global delivery standards have resulted in numerous longstanding client relationships with Fortune 500 companies. The company operates from its delivery centers in Hyderabad – in addition to onsite delivery teams.
About Tech Mahindra
Tech Mahindra (NYSE: SAY) is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.
The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.
Tech Mahindra is part of the $6.3 billion Mahindra Group, a global industrial federation of companies and one of the top 10 industrial firms based in India. The Group’s interests span financial services, automotive products, trade, retail and logistics, information technology and infrastructure development.
Tech Mahindra’s development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.
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This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. Tech Mahindra undertakes no duty to update any forward-looking statements.