Organizations
are increasingly turning towards turnkey outsourcing of their
security operations to telecom and specialist managed security
service providers (MSSP). They require cost efficient pricing,
stringent SLA based support, 24X7 specialized expertises
and the ability to support a heterogeneous product set.
The increasing competitiveness of the MSSP industry, shortage of skilled security analysts and high operational costs have limited the scaling and service expansion plans of most MSSPs.
Tech Mahindra provides a remote, fully managed, white labeled Security Operation Centre (SOC) out of the box which enables MSSPs to rapidly set up an alternate SOC with a reduction in operations cost and the ability to support on-demand scalability, service set expansion, and enhance geographic foot print.
Tech Mahindra Managed Security Service assists you to run and globalize a successful MSSP Business
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50% reduction in security operation cost to boost profitability
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Re-use existing MSSP CAPEX investment
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Expand product portfolio to enable larger deal sizes
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Flexible ramp up and ramp down of the security analyst tea
Our Managed Security Services portfolio include:
Our professional services enable MSSPs to set up & operate security operation centers as well as augment their existing security team for project management, enhanced support, maintenance, and system integration during service transformations.
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Using our SOC in a BOX services we set up and run on a 24X7X365 basis a L1,L2,L3 remote support security operation centre providing IT security management and monitoring services, using the existing technology infrastructure of the MSSP. Transition and operations are undertaken using our proven ITIL based MASTER framework, supporting back to back customer SLA and product vendor management.
Figure 1 describes a typical remote SOC setup, the connectivity with MSSP SOC and MSSP global customer base. Figure 2 describes a typical service portfolio and representative technology capability.
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