Tech mahindra
Tech mahindra
Enterprise Integration Solutions

Service Offerings

With over 11 years of experience the EIS practice at Tech Mahindra, has alliances with the leading EIS vendors to provide the best value and offerings for our customers. We have a comprehensive set of proven and tested consulting, implementation and support offerings

The key components of our EIS-EAI practice includes:

  • Strategic Consulting
  • Process Discovery , Redesign and Reengineering
  • EIS Product Evaluation
  • Business Case Creation
  • Implementation Roadmap
  • Solution Architecture Evolution
  • Infrastructure Needs Assessment
  • IMPLEMENTATION SERVICES TO DEVELOP AGILE BUSINESS PROCESS APPLICATIONS

    This is done through:

    • Process Modeling, Simulation and Optimization
    • End-to-End Delivery Services
    • Maintenance, Testing, and Operational Support
    • Rules Harvesting and Legacy Modernization
    • Version Migration
    • Global Rollout Services
    ORCHESTRATE BUSINESS SERVICES INTO COMPOSITE PROCESS-CENTRIC APPLICATIONS USING TECHNOLOGIES SUCH AS
    • ESB
    • B2B Integration
    • SOA
    ENTERPRISE APPLICATION INTEGRATION / MIDDLEWARE
    • Enterprise Architecture Definition
    • Development of AS-IS and TO-BE Business, Information, Applications and Infrastructure Architecture
    • Architecture Development Method Definition
    • Roadmap Definition
    • Enterprise Architecture Evaluation / Review of Frameworks
    • Enterprise Architecture Implementation (tool based support using tools like IBM, TIBCO, web Methods etc.).
    • Enterprise Architecture Governance
    • Development and Review of Enterprise Architecture Artifacts
    SET UP, RUN AND MAINTAIN EIS AND INTEGRATION CoE
    • By implementing an effective integration governance model, our Integration Competency Centre (ICC) offering aims to improve IT development delivery through processes that help:
      • Ensure the use of standards in integration development and/or control variations
      • Facilitate the reuse of integration components such as code, patterns, information (data) and business rules
      • Drive a repeatable review process
    • We also help our customers establish EIS Centers of Excellence for continuous improvement through delivery methodology and best practices such as:
      • Processes and Templates
      • Quality and Testing
      • Robust delivery and governance process
      • Configuration and Release Management
      • Change Management
      • Identification of new programs / POCs that can showcase business value in terms of new service offerings, improve existing knowledge etc.
      • Creation of reusable assets in individual projects
      • Define roadmap, standards and methodologies for EIS Components and Implementation

    Case Studies

    State-Of-The-Art Contact Centers For Enhanced Customer Experience

    State-Of-The-Art Contact Centers For Enhanced Customer Experience

    An American multinational financial services corporation specializing in retail brokerage that advises, originates trades, manages and distributes capital for governments, institutions and individuals with a standard of excellence needed an integrated architecture that could enhance customer experience at its contact support centers.

    Drop-off to Take-off: Integrated through a unified system

    Drop-off to Take-off: Integrated through a unified system

    Discover how we provided an integrated solution to build a dynamic and world class airport in Asia.

    For further information please write to connect@techmahindra.com

    For further information please write to connect@techmahindra.com