Tech Mahindra Wins Pegasystems 2013 Partner Excellence Award Wins the “Best Sell With for Customer Success in Manufacturing” at PegaWORLD 2013
Tech Mahindra Limited, a specialist provider of connected solutions to this connected world, won “Best Sell With for Customer Success in Manufacturing” at PegaWORLD 2013 held at Orlando, Florida in June 2013.
The Pegasystems Partner Excellence Awards recognize partner organizations for their ability to use Pega to help drive extraordinary customer success. Pegasystems’ alliance partners combine their business expertise and industry insight together with Pega’s award-winning products and solutions to help deliver rapid returns on investment. PegaWORLD 2013 showcases industry-leading enterprise success stories from customers and partners who have used Pega’s BPM and dynamic case management for customer engagement and CRM transformation.
The award is a fitting accolade to the Tech Mahindra and Pegasystems partnership, which developed and delivered a global warranty solution for a Fortune Ten manufacturing organization. The solution implementation resulted in over $5 million cost reduction, as it helped reduce warranty spend, IT infrastructure costs and facilitated claims processing for dealers.
Tech Mahindra and Pegasystems have been developing a number of notable projects, such as cross vertical solutions for Continuous Working Capital Reduction, Asset Consolidation, Decision Management, Order Management and Service Lifecycle Management.
Tech Mahindra has been in the forefront addressing issues enterprises face with the advent of new media platforms, such as mobile and social. The solutions, Location based Intelligent Mobility Solution and Social Media for a Smarter Enterprise, are meant to enable enterprises to harness the full potential of these platforms. The future strategy of the Tech Mahindra and Pegasystems global strategic alliance is to develop and go to market with enterprise solutions in the BPM and CRM spaces that attain maximum synergy across a number of industries.