Tech mahindra
Tech mahindra
Portals & Digital Commerce

Service Offerings

Tech Mahindra provides end-to-end portal services to develop both external and internal portal solutions. The following is an illustration of the Tech Mahindra Group advantage:

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The key differentiators are the expertise of our people, over 10 years of dedicated experience in providing end-to-end business services; extensive knowledge and command over the e-Commerce domain as we solve challenging business problems in e-business industry.

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The portals consulting team at Tech Mahindra provides insights required to decide the strategy and help define the roadmap for a new portal or plan for portal migration. After understanding the current requirements and the process improvements that are planned by the organization, Tech Mahindra Group helps derive the business and user requirements for the success of the portal implementation. The following are the high level focus areas in Portal Solutioning:

  • Enterprise portal roadmap
  • SOA framework design
  • Solution architecting
  • Re-branding & website re-designing
  • Application re-engineering

Our comprehensive retail management offerings address every phase of the e-Commerce value chain from designing, sourcing, planning, building and distribution. We are partners to leading e-Commerce products and act as a one-point-full-range solution provider of e-Commerce solutions.

The Tech Mahindra Group Consulting services help customers drive business growth, reduce operational costs, support infrastructure and maximize return on e-Commerce investments. Consultants at Tech Mahindra collaborate with customers to obtain a holistic approach of the business technology environment and enable objective assessment of customer goals. Such an approach helps define, design and execute smarter IT strategies and processes.

In the last decade, technology has changed the way business is done. It has exposed businesses to the benefits of globalization and has opened up opportunities to scale up businesses and to extend supply chain for global sourcing. Technology has emerged as a key driver not only in shaping the global e-Commerce landscape but also as a sustainable competitive advantage for many businesses at the macro level.

Tech Mahindra customer provides comprehensive infrastructure services that assist customers with installation, configuration, security, scalability, and high availability of the business online. Migration services, including skills enablement and application conversion have been designed by Tech Mahindra to minimize your risk. The Tech Mahindra Group exploits agile methodology and MDA (Model driven architecture) for implementing software solution faster and to ensure that solutions are ready for deployment when the development is complete. Our portal implementation services include:

  • Enterprise and departmental portals
  • Prototyping and Proof of Concept
  • Application service enablement
  • Application integration
  • Portalisation
  • Collaboration

The following are the e-Commerce service offerings:

  • Implementation of multi-lingual B2C, B2B stores
  • Payment, Legacy and Third Party Integration
  • Personalization and Collaboration
  • Technical architecture and Infrastructure capacity planning
  • Clustering, Performance Validation and Tuning

Tech Mahindra specializes in 24x7, 365 days multi-geography maintenance and support services. The teams are groomed with a process-oriented approach and are experts in providing quality services. Tech Mahindra has an extremely able IT team trained in diverse support-related skills for providing reliable and superior services, proactive monitoring and management of IT infrastructure and intelligent reporting.

The experts also help customers reduce cost of ownership by providing wide ranging technical solutions for diverse technology areas, thereby enabling customers to reduce operational costs.

The service portfolio for Maintenance & Support vertical includes:

  • Functional &Technical Support
  • Monitoring & Optimization
  • Application Bug Fixes & Enhancements
  • Application Migration & Platform Upgrades
  • Support for portal applications
  • Support for Java / J2EE applications
  • Application bug fixes
  • Minor & major enhancements
  • Application migration based on platform upgrades / standards

Case studies

Enhanced online store for a leading semiconductor manufacturing company

Enhanced online store for a leading semiconductor manufacturing company

The customer is a global player in the design and manufacture of high-performance semiconductor components – enabling worldwide mobility, enhanced connectivity, advanced functionalities – for electronics, aerospace, and defence markets.

One Brand Experience Enhanced Customer Experience Manufacturing

One Brand Experience Enhanced Customer Experience Manufacturing

The customer and their sister concerns were expanding their businesses independently in various geographies. Due to this, they were not able to take the advantage of each other’s presence in those geographies.

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com