Tech mahindra
Tech mahindra

Service Offerings

Tech Mahindra WCM offering caters to different needs of the stakeholders like Marketer, Content Manager and Administrator.

Business pain points/challenges

  • Disparate implementations across businesses leading to high maintenance and support costs
  • Customer fatigue leading to dropouts in the purchase process
  • Poor business agility due to incorrect choice of tools and implementation
  • Increased costs from servicing customers through alternate channels like contact center
  • Increased IT Intervention, putting the online sales and marketing process away from the hands of Business

Areas of improvements 

  • Deliver personalized content
  • Improve customer journey and net promoter score
  • Increase traffic to site and conversion on site
  • Agile systems that allow launch of campaigns, products, services quickly

At TechM, we recognize the pain points of our customers and help businesses to adopt services/ solutions to meet their business needs and improve agility and hence revenues. TechM has been instrumental in implementing effective closed loop marketing initiatives, managing large user generated content & personalized content delivery, delivering unified platform for multilingual multi-brand websites and enabling business users to deliver optimized customer experience to their customers with updated information.

Case Studies

Drive Exceptional Online Experiences that attract Visitors to Website

Drive Exceptional Online Experiences that attract Visitors to Website

Architected for the global enterprise and designed for business users, Tech Mahindra’s Web Experience Management (WEM) framework transforms online transactions into actionable strategic insights for a large Networking Major in the United States.

Provider Onboarding & Contract Management

Provider Onboarding & Contract Management

Learn how Tech Mahindra built a Provider Contract Management solution, enabling faster on-boarding & contract Management.

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com