Tech mahindra
Tech mahindra

Parts Return & Cost Recovery

Parts Return & Cost Recovery is a collaborative Salesforce.com solution that maximizes the opportunity for OEMs to reclaim warranty cost from suppliers.

The application is to be used by Dealers, Supplier & OEMs.

Strong business drivers for the solution:

  • Recovery of only a small percentage of warranty expense incurred as a result of defective supplier components by manufacturers
  • Need for a solution to streamline Parts Return process by OEMs
  • Need for instituting process workflow to recover costs from suppliers
  • Need for dramatic reduction in the overall warranty processing cost

Solution Benefits

  • A streamlined warranty management process resulting in lower overhead and processing costs
  • Each claim is tracked to a closure
  • Use analytics to reduce failure instances
  • Improve supplier quality and performance
  • Enforce process workflow to recover costs from supplier
For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com