Tech mahindra
Tech mahindra

Billing Transformation

Keeping Enterprise Customers satisfied, retaining them through innovative pricing, excellent service and delighting them to enhance reputation of the service provider are some of the key areas that help in protecting revenue of Telcos. It’s an absolute necessity that Telco understands the Enterprise Customer both in terms of the products and services offered vis-à-vis the commercial plans & contracts agreed upon. Right-fit Billing is one of the primary steps in achieving this.

  • Inability to have a single view of the customer’s choice of products and relevant implementation of contracts since Customer information is stored on sporadic databases in multiple contexts
  • Relation between customer product entity and contract execution is often underestimated in the Enterprise Billing context
  • SID Based “Stage” Design Approach
  • Stage Transitions and Business Metric Measurements
  • Dynamic or 3600 view of Customer information
  • Generation of reports relevant to enterprise customer
  • Tech Mahindra Analytics Platform (TAP)
  • Single view of Customer’s Network, Products/Services, Orders Execution provides for enhanced information to bill Enterprise Customers
  • Normalization of data consolidated from varied sources
  • Faster implementation based on a proven solution
  • Multiple dimensional views into the same data aiding in better decision-making capabilities
  • Allows for complex analytics because of the ability to have correlated view of available billing data for Enterprise customers
  • Billing Assurance
  • Enterprise Resource Planning
  • Carrier Billing based on enterprise customer contracts

Connected Stories

Big Data Research

Big Data Research

Discover how we seamlessly implemented end-to-end BSS B2B stack for the second largest cable operator in Germany

Discover how we seamlessly implemented end-to-end BSS B2B stack for the second largest cable operator in Germany

Discover how we enabled a leading telco in Qatar launch new lines of business

Discover how we enabled a leading telco in Qatar launch new lines of business

The customer holds the second largest public mobile and fixed telecommunications networks and services license in the state of Qatar.

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For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com