Call Drops directly impact the primary offering of a Telco i.e. Voice. It also has a major influence on the perception of the customer on the Quality of Service offered by a Telco. Also stringent regulatory norms in every country make it all the more important for Telcos to focus on the same for all the areas they cater to. It is thus convenient if a Telco could have a single view of the call drops on his networks around the globe and be alerted in quick time, in case of any breach in expected call quality measures.