We offer Digital Enterprise business Platforms as ‘Platform As a Service (PaaS)’ to the customers. Digital Enterprise Business Platforms are the IT products or IT applications which are hosted within Tech Mahindra premises or partner premises. Tech Mahindra has Digital Business Platforms for various industry verticals. Enterprises can subscribe & pay as they go based on usage of these Digital Business Platforms. We have 6 identified platforms for “Platform as a Service” based models.
- Unified Channel Experience (Ucx™) Platform for Banking creates unified customer experience while transacting through multiple channels such as Branch, Call Centre, ATM, Web, Mobile, Social Media, Internet, etc.
- Integrated Retail Customer Experience Platform (Rcx™) provides an integrated commerce platform comprising campaign, Fraud, Access, Identity , Merchant management etc for all stakeholders such as Acquire Bank, Merchant, Customer, Issuer Bank for all transactions such as clearances, settlement, Card management, Risk and Compliance etc.
- Integrated Digital Health Management Platform offers integrated Telemedicine, Health Advice, Patient Monitoring, NHP, Insurance, Appointment, OPD/IPD, Drug Usage Analysis and several other similar services using GPRS, Call Centre, Voice, Telephony, Video interfaces.
- Integrated Smart Energy Management Platform
- Integrated Logistics & Supply Chain Management Platform - Farm to Fork
- Integrated Vehicle Navigation and Infotainment Platform - Connected Car