With design and development expertise in diverse platforms, best-of-breed tools and techniques, combined with industry best practices, Tech Mahindra offers scalable end-to-end application development and management solutions from requirement analysis to deployment and rollout.

Our mature and proven service delivery framework - mASTER™ - instills stringent quality measures in our processes to enable us to provide predictable, low-risk, high-quality development and maintenance services.

Tech Mahindra’s services span the following application lifecycle stages:

• Application Development – Providing end-to-end development from requirement analysis to deployment and rollout. The application may be bespoke or a COTS based product.
• Application Maintenance - Changing or enhancing software to meet changing or increasing business demands in the post-rollout phase of an application
• Application Support – Providing first, second, third line support and on-call support. On-call support further includes Gold (24x7), Silver and Bronze support.
• Application Integration/Migration/Transformation - Replacing, migrating and integrating legacy or bespoke systems with COTS products
• Application Management -The application management layer cuts across all software engineering activities listed above. Tech Mahindra takes complete ownership of the outsourced suite of applications as per the agreed scope and manages the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, SLA management etc.