Over the years, Business Process Outsourcing (BPO) has become an integral part of any organization's overall business strategy. Increasing competition has made it imperative for our customers to streamline business processes with a focus on enhancing cost advantages.

As organizations look to streamline business processes by focusing their resources and technology spending on core competencies, BPO and Business Process Management (BPM) expertise help our customers achieve their corporate objectives and attain exponential benefits. Tech Mahindra's BPO+BPM approach has brought about significant business benefits for our customers in terms of achieving cost optimization, reduced cycle time and improved quality which eventually resulted in superior Customer Experience.

With 3,600+ associates delivering operations and process management services, Tech Mahindra BPO provides end-to-end service delivery by undertaking complete process ownership, thereby making Tech Mahindra the right partner for outsourcing business processes in any domain.

Tech Mahindra has five (5) state-of-the-art service delivery centres in India, viz. Noida (NCR), Pune, Chandigarh , Chennai and Kolkata; and a global delivery footprint with a centre in Belfast , Northern Ireland . All Tech Mahindra centres are equipped with best-in-class facilities to deliver a variety of outsourced services.

Tech Mahindra BPO - Highlights :

• Ramped up 3,600+ employees in just 2 years
• Processing over 4.5 Million+ transactions every month
• Over 4 Billion CDR's processed every month
• BPM as a backbone for BPO to enable business transformation
• Experienced Management Team
• Diversity in Portfolio with experience in Customer Service & Back office operations across various service channels (voice, email & chat)
• Fully redundant technology backbone