Tech mahindra
Tech mahindra

Operational Change Management

We help organizations to structure and implement change systematically. We provide consultation at each stage of a change management program. This approach produces measurable output that can be used to make decisions on rolling out the change successfully.

Our Expertise

  • Prepare organizations for change systematically
  • Roll out the change effectively
  • Ensure that people, process and systems are ready to consume the change and deliver peak performance after the change


  • Change management plan
  • Communication plan and business impact analysis
  • Training needs assessment
  • Training preparation and delivery

Training Solutions

  • Training is a critical success factor in rolling out changes to ensure efficient and effective operations
  • Training delivery options include Instructor-led Training (ILT), e-Tutoring, e-Learning, Computer-based Training (CBT), Learning Management System (LMS); web hosted, content development and Help Authoring



Know how Tech Mahindra delivers superior digital customer experience through a strong consulting framework. The customer is a European telecom company.

Case Studies

Tech Mahindra’s PCMS expertise helps save cost for global manufacturing services and contract manufacturing firm (process change management system). This in-depth independent research study uncovers how a a global manufacturing services and contract manufacturing firm identifies the key benefits and costs of working with its PCMS expertise.

For further information please write to

For further information please write to