Tech mahindra
Tech mahindra

Operational Change Management

We help organizations to structure and implement change systematically. We provide consultation at each stage of a change management program. This approach produces measurable output that can be used to make decisions on rolling out the change successfully.

Our Expertise

  • Prepare organizations for change systematically
  • Roll out the change effectively
  • Ensure that people, process and systems are ready to consume the change and deliver peak performance after the change

Approach

  • Change management plan
  • Communication plan and business impact analysis
  • Training needs assessment
  • Training preparation and delivery

Training Solutions

  • Training is a critical success factor in rolling out changes to ensure efficient and effective operations
  • Training delivery options include Instructor-led Training (ILT), e-Tutoring, e-Learning, Computer-based Training (CBT), Learning Management System (LMS); web hosted, content development and Help Authoring

Brochures

CEM_Brochure_low

Know how Tech Mahindra delivers superior digital customer experience through a strong consulting framework. The customer is a European telecom company.

Case Studies

Tech Mahindra’s PCMS expertise helps save cost for global manufacturing services and contract manufacturing firm (process change management system). This in-depth independent research study uncovers how a a global manufacturing services and contract manufacturing firm identifies the key benefits and costs of working with its PCMS expertise.

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com