The success of enterprise mobility solutions largely pivots on management of devices, applications, platforms and business operations for risks, cost surges and a smooth end-user experience. We offer managed services across the lifecycle and ecosystem of enterprise mobility.
Mobile Application and Device Management
The influx of newer devices and applications in the market, and proliferation of devices into enterprises due to consumerization of IT is cementing Bring Your Own Device (BYOD) as a rule more than as a trend.
As the number of users and devices continue to grow, applications need to be provisioned for users and security needs to be maintained over transactions. All these issues underline the importance of managing devices and applications.
We provide the following services:
- Over-the-air (OTA) application and policy, provisioning and upgrade
- Security management
- Asset management
- Hosted or on-premise managed services for end-user support and helpdesk
- Order and spend management
- Mobile Device Management (MDM) migration services
- Implementation and support services
Our service offerings aim at providing operational excellence and eliminating logistics issues for the customer by offering the following services:
- Device lifecycle management such as procurement, replacement and retirement
- Platform management of Mobile Enterprise Application Platform (MEAP) and Mobile Device Management (MDM) platforms. The services include deployment, implementation support, configuration management and Level 1 and Level 2 maintenance support
- Program management for all services provided