Tech mahindra
Tech mahindra
Infrastructure Management Services

Data Center

Tech Mahindra recognizes the importance of Data Centers in an organization’s ability to succeed and regards it as a ‘Value Center’ where the blue print of the business resides.

Organizations are looking at ways to meet the IT demands of business while providing innovative services that give them business agility and competitive advantage. One of the key focuses of Tech Mahindra’s DC Transformation and Operation services is the dynamic alignment of business requirements and IT systems that deliver efficiencies that drive down costs, optimize resources, and enable innovation.

Top Down Approach

Tech Mahindra realizes that there was a time when business decisions were limited if not dictated by the capabilities of the data center. This “Bottom-Up” approach is being rapidly replaced by the “Top-Down” approach.

This “Top Down Approach” for transformation that Tech Mahindra has embraced and imbibed in its approach aligns business and IT by embracing a real-time infrastructure and enabling executives to make strategic business decisions knowing they are supported by IT.

 

Plan & Consult

DC Consulting & Assessment

  • DC Facility Assessment
  • Infrastructure Assessment
  • Cloud Consulting
  • DR Consulting

Transform & Build

Data Center Consolidation

  • Server Virtualization
  • Storage Transformation
  • Back up Transformation
  • Database Consolidation

Data Center Build & Migration

  • Migration Services
  • Platform Migration/OS Upgrade
  • Build Factory Services
  • DC Build Services

Diaster Recovery

  • Business Impact Analysis / Technical Assesment
  • Implementation & Testing
  • DR Automation
  • DC Build Services

DC Hosting and Cloud

  • DC Hosting
  • Private Cloud Integration Services
  • IaaS
  • mPAC

Managed Services

Remote Infrastructure Management

  • Data Center Management
  • Server Management
  • Storage Management
  • Backup and Arch Management
  • Web Server Management
  • Database Management
  • Mainframe Operations

Database Services

Tech Mahindra’s Database Administration (DBA) Service is a comprehensive offering with cradle to grave data support, skilled database administration and meticulous capacity planning. Tech Mahindra uses unique RightSourcing and global delivery models to deliver holistic database management services of the highest quality, meeting extremely tight service level agreements.

Tech Mahindra’s portfolio cuts across the entire spectrum of DBA services and phases of database life cycle:

  • New Database Technology Evaluation PoCs for emerging technologies and solutions like DB Virtualization, Cloud Based solutions and Big Data solutions
  • Database Environment Setup Database Set up; Implementation and Configuration of High Availability, DR and Security solutions
  • Database Security Management Data Encryption/Masking and DB Security Audit Compliance
  • Database Environment Management Database Monitoring, Routine Administration and Maintenance, Technical Troubleshooting, Backup and Recovery, Incident and Service Request Management,
  • Documentation and Reporting Database Performance Optimization Database Audits (Database Architecture, Parameters,
  • Backup Policy), Performance Tuning, Upgrades and Migrations
  • Database Upgrade and Migration Database Upgrades, Cross Platform Migrations, Cross
  • RDBMS Migration
  • Database Environment Transformation Legacy System Modernization, Database Consolidation, DB Virtualization, Migration to DB Appliances, DW Remediation
DBA competency Highlights:
  • Over 6000+ person years of delivery experience
  • 1200+ Strong DBA workforce supporting all major DMBS products viz., Oracle, MS SQL Server, Teradata, DB2 UDB, DB2 Z/OS, Sybase, Informix, MySQL
  • 100+ active customer engagements
  • 700+ projects delivered successfully across consolidation, installation and migrations
  • Over 50 managed services support engagements for highly complex, heterogeneous database environments
  • Defined Accelerators including Six Sigma based Transition Toolkit, database support methodology, KEDB, KPIs, service improvement plans, templates & checklists
  • ITIL V3.0 based service delivery platform
Benefits
  • Year-on-year productivity improvement of 10% through tools, better knowledge management and automation
  • Capex reduction of 12-15% over a period of 3 years by leveraging DB consolidation, storage/license
  • optimization and virtualization
  • Incident Ticket volume reduction of 10% due to proactive maintenance, problem management and
  • database environment stabilization
  • Up to 17% reduction of ticket handling time by process streamlining and standardization
  • Adoption of global best practices
Managed Hosting Services

Tech Mahindra has over 15 years of delivering ‘availability experience’ and ‘managed hosting services’ leveraging its highly reliable and scalable Datacenters across the globe.

Managed Hosting Services allows companies to slash their investments in IT infrastructure, facilitate quicker deployments and implement a streamlined SLA driven infrastructure. It enables companies move from a Capex to an Opex business model, giving them business agility and flexibility.

Virtualization of application through a private cloud deployment yields Opex savings between 40-50%. It also gives companies turnkey infrastructure, reducing deployment times from months to days

Tech Mahindra’s Managed Hosting Services comprise of:

  • Cloud Hosting
  • Utility Hosting
  • Dedicated Hosting
  • Hybrid Hosting
  • ERP Hosting
  • Smart Asset Hosting for
    • Virtual Desktop Infrastructure (WaaS)
    • Mobile Device Management (MDM)
    • Big Data
    • Social Networks
    • Search Engines
  • Disaster Recovery Services
  • Colocation Services
  • Asset Monetization

Solution Insights

Plan your move towards business aligned IT infrastructure

Plan your move towards business aligned IT infrastructure

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Enterprise Cloud Solutions

Enterprise Cloud Solutions

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Success Stories

Top multinational improves IT operation cycle time and service quality through Data Center consolidation

Top multinational improves IT operation cycle time and service quality through Data Center consolidation

Leading organization improves visibility into its complex IT infrastructure, reduces cost and achieves higher levels of infrastructure management maturity

Leading organization improves visibility into its complex IT infrastructure, reduces cost and achieves higher levels of infrastructure management maturity

Leading Telecom company improves IT infrastructure flexibility and service quality with infrastructure consolidation & rationalization

Leading Telecom company improves IT infrastructure flexibility and service quality with infrastructure consolidation & rationalization

Fortune 100 company achieves 60% IT Infrastructure operations cost reduction though vendor consolidation and RIM adoption

Fortune 100 company achieves 60% IT Infrastructure operations cost reduction though vendor consolidation and RIM adoption

G1000 Group Airlines achieve high IT Infrastructure operations efficiency

G1000 Group Airlines achieve high IT Infrastructure operations efficiency

Connected Stories

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com