Tech mahindra
Tech mahindra
Infrastructure Management Services

Enterprise LAN/WAN

Business Drivers

  • Legacy systems are resistant to interoperability
  • Data and content fail to integrate as they converge from different partners, locations and storage systems
  • Persistent—yet inexplicable—obstacles to accessing data
  • Business has spread beyond what your IT can support—as you engage new geographies, cultures, user bases and bandwidth limits
  • Staggering transaction loads and rising demands for throughput and data storage
  • We cover LAN,WAN,WLAN,Voice IPT technologies and provide robust Techno-Commercial Proposals to the customers
    • Requirement Validation
    • In-Scope and Out of Scope
    • Stake Holders and Accountability
    • Risks and Mitigations
    • Assumptions
    • High Level Design
    • Schedule Delivery
    • Commercials Costings
    • We Also perform Network Audit
    • IP Schemas
    • Quality of Service
    • Bandwidth Sizing
    • Access Security
    • Internal and External Connectivity
    • Transformation
    • Standardization
    • Re-Designing
    • Migrations
    • Hardware Refresh
    • Decommissioning
    • Software Refresh
  • We also provide Project Management Services with end to end delivery Project Management Services
    • Planning
    • Scheduling
    • Coordinating Procurement and Delivery
    • Resource allocation
    • Change Approvals
    • Communication Management
    • Hand Off to operations
    • Closure
  • We provide operation readiness testing services following ITIL based best practices
    • Inventory Check to CMDB/Tool
    • Configuration Check
    • Device updated in Monitoring, Performance tool
    • Device Support activation
  • Enterprise Network Service Flow o Analysis & Design
    • WAN/LAN Solution
    • Datacenter / Campus designing
    • Different LAN/WAN/Voice/Conferencing/3rd Party Access Service Design
    • Set up contract and Financial Management processes and tools
    • Secure Right to use any software required for service delivery
    • Manage infrastructure estate
    • Transform Infrastructure
    • Ensure MSP team has sufficient knowledge of in-flight work
    • Establish Day1 operating model to enable service fulfillment
    • Minimize disruption to service delivery throughout transition period
    • Complete secondment arrangements
    • Have the resources ready to provide the Services
    • Engage with 3rd Party service/equipment provider
    • Negotiate the cost
    • Ensure timely and quality delivery of projects
    • Govern the vendors and create a over-arching governance board
    • Establish the ‘Governance Wrap’ between Customer, MSP, and Third Party Vendors
    • Establish SLAs, service reporting
    • Establish governance structure

Project Management

  • Requirement and scoping, planning, scheduling ,effort estimates, risk management and implementation
  • Ensuring quotes, procurement and material delivery from approved vendors
  • Provide regular status updates and communication to all stake holders
  • Manage handpower of projects

Technology On Boarding Project Management

  • Create and implement comprehensive project plans for the transition phase
  • Communicate with stakeholders to ensure successful project completion
  • Monitor project progress,resource management
  • Ensure updated documentation during project closure

Service Operation Project Management

  • Ensuring Seamless Service Operations
  • Creation of Project roll-out plan for new installs or change benefits
  • Tracking and chasing of orders till completion
  • Creating reports and getting sign-offs from relevant stakeholders
  • Project closure and handover
  • The deliverables are delivered following the agile delivery model.
  • Frequent Show and Tell sessions are carried out to ensure that the Operations are achieving the efficiency promised
  • Follow of ITIL based best practices
  • Reduced Opex outlay

Downloads

Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

Find out how a US-based CSP streamlined their IT operations and reduced operating costs

Find out how a US-based CSP streamlined their IT operations and reduced operating costs

The client is a Tier 1 Communication Service Provider in US.

Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

Operating in more than 170 countries, the customer is one of the world’s leading providers of communications solutions and services.

Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

The client is a large European Communication Service Provider who provides security operations centre (SOC) services to major customers across the globe.

For further information please write to connect@techmahindra.com

For further information please write to connect@techmahindra.com