Tech mahindra
Tech mahindra
Infrastructure Management Services

Modular Enterprise Managed Services

Business Need

In the rush for new technology adoption, enterprises have deployed new age services on top of the existing enterprise management stack which has led to the following key challenges for the enterprise.

  • Increased technology complexity
  • Multiple vendors for the infrastructure solution
  • Multiple WAN providers at multiple locations
  • The increased management and overhead costs which offset the benefits of new technology deployments
  • Inherent and growing complexity of the existing systems, which are now roadblocks for further new technology adoption

To address these challenges, the enterprise urgently needs a solution which will decongest their network and pave the way for a modular and flexible approach to continue subscribing outsourcing services from Managed Service Providers (MSPs). Modular managed services is the holistic way out, which provides the means for the enterprises to adopt and manage new technologies, faster and without being burdened with large capital expenditure (CapEx) outlay.

This solution reduces the time and effort involved to manage multiple MSPs and removes the need to develop in-house skills, enterprise management stacks and managed services around it. The Modular Enterprise Management Services (mEMS) by Tech Mahindra addresses these exact needs for the enterprise. mEMS offers a modular portfolio of managed enterprise services with a broad portfolio of offerings under mEMS solution portfolio.

The innovative mEMS solution portfolio empowers the enterprise to adopt new technologies with minimum risk and no upfront cost. Each business unit will now pay based on consumption and need. The modularity of the platform and offered services assist the enterprises to easily adopt new technology and services in a plug-and-play model. Tech Mahindra’s extensive partner ecosystems ensure that the OEM offerings and any new technology introduction can be efficiently delivered.

  • Network Planning and Design
    • Traffic Forecasting, Modeling, Vendor and Element Selection, Network Design
  • Network Build
    • Construct the network including site management activities
  • Network Maintenance
    • Contract management, device maintenance and spare part management
  • Network Operations
    • Remote network management infrastructure, field operations and Enterprise Network Operations Center.
  • Application Service Delivery
    • Develop new applications, services and service management platform
  • Service Provisioning and Activation
    • Process Service Order Requests, service activation and provisioning
  • Unified Billing
    • Deliver enterprise customer billing, third-party AMC billing, and services billing, to provide a consolidated view of the spend to the organization
  • Monthly subscription model that includes license and professional services cost license - No upfront license cost involved
  • End to End Enterprise Network Managed services ecosystem, with over 30 service bundles supported to suit your needs
  • Empowers the enterprise to pick and choose a modular solution most suited to your business situation
  • Always up to date technology road map of the platform with current trends that can be easily aligned with the business requirement of the enterprise
  • Usable life of enterprise equipment and the ROI are maximized due to low turnaround time for onboarding of new technology
  • Build-as-you-need: Shared platform and shared service architecture ensures that you do not pay for unused capacity
  • Unified visibility of complex network health
  • Holistic governance model with a dedicated Account Manager and a unified portal to provide complete visibility and transparency
  • Downloads

    Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

    Learn how Tech Mahindra is enabling the transformation of networks towards SDN & NFV

    Find out how a US-based CSP streamlined their IT operations and reduced operating costs

    Find out how a US-based CSP streamlined their IT operations and reduced operating costs

    The client is a Tier 1 Communication Service Provider in US.

    Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

    Learn how a leading Communication Service Provider benefitted from the strategic OSS solution provided by Tech Mahindra.

    Operating in more than 170 countries, the customer is one of the world’s leading providers of communications solutions and services.

    Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

    Know how Tech Mahindra managed ‘SOC’ for the Customers of a Leading European Communication Service Provider

    The client is a large European Communication Service Provider who provides security operations centre (SOC) services to major customers across the globe.

    For further information please write to connect@techmahindra.com

    For further information please write to connect@techmahindra.com