Tech mahindra
Tech mahindra
Infrastructure Management Services

Identity Access Management

Identity and Access Management (IAM) as a security solution enables customers, partners and employees to access business and enterprise applications in a secure and compliant manner. An IAM solution flexible enough to enable this access is a prerequisite for an IT transformation journey that allows employees to bring their own devices to work (BYOD), to reap the benefits of agility and reduced cost using cloud services (identity as a service) and to enhance user experience across all electronic channels. To support increasing e-commerce using internet, organizations must enhance the consumer experience and federate with partners in an efficient, secure and cost-effective manner. To manage users and comply with regulations, it is essential to automate user identity lifecycles processes User identity will soon be the cornerstone of all big data projects enabling organizations to personalize services across a mass customer base.

Tech Mahindra is an experienced IAM system integrator with an experience in deploying IAM solutions for some of the largest and most demanding customers across the world. We have devised solutions that scale, methodologies that facilitate rollouts in complex estates and out-of-the-box components for quicker implementations. Our goal is to help reduce implementation risks and advice our clients on the best method to implement and support the IAM program. The IAM Practice highlights are as follows:

  • Large team of qualified IAM consultants and SI specialists
  • Expertise in all major IAM functionalities – Identity management, role management, access management, SSO, federation, directory technology, privilege user management
  • Expertise in all leading IAM products with alliance & partnership with major IAM product suites
  • E2E IAM services offered – Consulting, System Integration and Support
  • Extensive experience across various industry domains
  • Multi-product IAM lab, Cross Platform CoEs
  • Proven Methodology - Envision, Enlighten, Transform, Maintain

The Service portfolio for IAM services is aligned with the overall objectives of the Security practice – it covers assessment, design, build and management of IAM solutions as follows:

IAM Consulting - We provide IAM consulting services in the following areas:

• Analyzing identity-related business and technical requirements
• Architecting and designing a best-fit IAM solution covering the lifecycle of:
   • Identity management factors such as identity provisioning and de-provisioning, registration, role change events, self-care and password management
   • Access management factors such as authentication, authorization and federation

We architect, plan and support the implementation of IAM infrastructure to ensure enhanced return on investment to our customers.

IAM SI - We provide full lifecycle deployment of Identity and Access Management solutions that include transitioning from legacy IAM systems, developing workflows, connectors, data migration scripts, and integrating with Service-Oriented Architecture (SOA). Our integration methodology, rollout plans, comprehensive installation and configuration services help speed up deployment time and minimize disruption to existing systems.

We also develop add-on modules and single sign-on plug-ins for our customers and suppliers to speed up federation.

IAM Operations - We take total ownership of managed operations – 24X7 SLA based support services for large centralized IAM capabilities. Support services cover fault and change management, platform management, migration, upgrade, vendor management and policy administration. Additionally, the services cover ongoing small enhancements to the IAM infrastructure, such as the development or modification of connectors and workflows.

Tech Mahindra IAM propositions for our customers

Organizations need to simplify application estates through a centralized IAM framework. The framework will simplify user identity lifecycle process, improve user experience through single sign-on, enhance the audit process and facilitate quick application rollouts with lower operational and development costs.



Our Identity and Access Management Services ensure:

• Fully automated user provisioning, thus increasing the employee productivity
• Facilitate seamless access to all applications that improve user experience
• Reduce help-desk support costs and risk of identity theft
• Enhance the ability to comply with corporate security policies and regulation requirements

We have been working as system integration partner/alliance with all IAM product vendors as below

1. Computer Associates – GTM partnership globally

2. Oracle – Platinum partner globally

3. NetIQ – Gold Partnership globally

4. IBM – Alliance globally

Apart from this we have alliance partnership with Microsoft and have also implemented the OpenSource access management platform based on OpenAM (supported by ForgeRock)

We have built a Multi-product IAM lab, Cross Platform CoEs for all the products mentioned above.

White Papers

Identity and Access Management for an Enterprise

Identity and Access Management for an Enterprise

UID - Solving the Identity Crisis & Beyond

UID - Solving the Identity Crisis  & Beyond

Related Articles

Pitfalls in IAM Solution Implementation

Identity & Access Management (IAM) solutions comprise establishment of identity components in business processes and technology solutions to manage users’ identities and logical access to an Organization’s application estate.

Best Practices for IAM Solution Implementation

The Identity & Access Management (IAM) solution is a technology solution with relevant business processes interwoven to manage users’ identities and their accesses to application estate of the Organization.

Insider Threat - Put a close vigil on your privileged users

About 49% of security breaches experienced by Organizations were investigated to be caused by insiders.

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