Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success.
With a core focus on Telecom, Tech Mahindra has the expertise and experience to manage an enabling infrastructure and applications and run outsourced operations for large telecom operators smoothly.
Tech Mahindra’s Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This provides our customers the best of both worlds - control and flexibility over their information systems without either the pain or cost of running them.
Tech Mahindra's Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.
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Application Management Services
Tech Mahindra has the expertise to manage complete application platforms for clients across various technology domains - BSS / OSS / SDP / ERP etc. This includes day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks from user Desktops to the Datacentre.
Services include
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Application operations
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Database administration
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System and network administration
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Application support and maintenance as well as enhancement / development through design, testing and implementation.
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Infrastructure Management Services
Tech Mahindra understands how critical your
IT infrastructure is to the smooth functioning of your
business and we make it our job to ensure that it runs
smoothly and efficiently.
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Revenue Management Services
Revenue Management Services span key functions of Billing & Customer Care operations including system operations, remote billing operations, billing application hosting, production operations and MIS reporting.
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Mobile Virtual Network Enabler Services
Managed Services offers aspiring Mobile Virtual Network Operators (MVNOs) a complete turn-key solution which includes Billing & CRM, Rating, Provisioning, Mediation, Revenue Assurance and Fraud Management.
Tech Mahindra’s MVNE services provide cross functional operational support for applications, data centre operations, application development, integration support, MIS and helpdesk
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