Tech Mahindra Webinars |
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| The complete On-Demand SaaS solution for Mid market |
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Speaker:
Sreedhar Aduri,
Lead, SAP Business ByDesign Practice,
Mahindra Satyam
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Webinar Overview
Join us for a webinar to get the outline of the new class of ground-breaking ERP - SAP Business ByDesign. Learn how it helps optimize cross-organizational processes, what are those simple yet effective approaches that helps a mid-size business quickly move onto Cloud with zero business interruption.
| Key takeaways: |
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Overview of SAP Business ByDesign – a fully integrated ERP on the cloud |
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Our SAP Business ByDesign Service Offerings & Implementation approach |
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Discussion on how large enterprises can take subsidiary management to new heights with SAP’s complete cloud-based software, SAP Business ByDesign |
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Real – time solution demo on SAP Business ByDesign |
| SAP Cloud benefits and Mahindra’s value proposition |
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Securely managed by SAP |
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Quick and easy implementation |
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It’s affordable & innovative |
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A perfect fit-for the purpose ERP solution for subsidiaries of large corporation |
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§ A blend of SAP Business ByDesign’s industry best practices & multi domain experience from Tech Mahindra and Mahindra Satyam |
| Who Should Attend |
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CxOs & IT Directors |
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Analysts, Advisors, Industry Pundits and Journalists |
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| Software Defined Networking: The Next Big Thing |
| Date: |
8 November, 2012 |
| Time: |
3:00 PM - 4:00 PM GMT |
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10:00 AM - 11:00 AM EST |
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8:30 PM - 9:30 PM IST |
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Girish Homkar
Product Architect,
Tech Mahindra |
Rajesha
Technical Architect,
Tech Mahindra |
Thomas Lee Sebastian
Technical Consultant,
Tech Mahindra |
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Webinar Overview
Flexibility, Performance, Agility, Security enable your networks usher in the era of Software Defined Networks!
Software-Defined Networking (SDN) is an emerging concept that proposes to disaggregate traditional vertically integrated networking stacks. The virtualization of network resources with SDN offers significant benefits - lower investments and operational cost while providing flexibility and responsiveness to changing business and technology requirements.
Join us to learn…
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Problems of traditional networks |
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The SDN architecture and why the need |
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SDN deployment methodology |
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The SDN architecture |
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Interesting facts on SDN |
| Who Should Attend |
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CxOs & IT Directors from the Communications Industry |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| How innovations in the contact center technology impact your business |
| Date: |
27 September 2012 |
| Time: |
5:00 PM - 6:00 PM BST |
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12:00 PM – 1:00 PM EDT |
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9:00 AM - 10:00 AM PDT |
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Sandeep C Sohoni,
Business head - Contact Centre Practice,
Tech Mahindra |
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Satish Reddy,
Product Manager& Consultant IP
Contact Centre Portfolio,
Tech Mahindra |
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Webinar Overview
The recent innovations in the contact center technology space have opened up myriad options of accessibility to customers and causing businesses to relook at their interaction strategy.
How INNOVATION will determine the success of the contact centre of the future!!
Join us to learn…
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Challenges associated with traditional contact center operations |
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Contact center tech trends and the impact on investment decisions |
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Impact of macroeconomic trends on contact center business |
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Latest innovations in contact center technology & Ops best practices |
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Innovation led business value enhancement in various verticals |
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Advantages of IP Contact Center over traditional Contact Center |
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How contact center technology space will evolve in next 1-3 years |
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Tech Mahindra experiences in innovative Contact Center solutions. |
Case Study: How a leading Telco transformed its Contact Center function which helped to drastically improve services and reduce cost
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| Who Should Attend |
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CXOs and IT Directors from the Communications industry |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| Adapt to a new reality in Storage Environment: Enjoy a solid return on your storage assets |
| Date: |
26 September 2012 |
| Time: |
12:00PM IST |
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9:30PM IST |
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Manoj Nair,
Global Solution Head,
Tech Mahindra |
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Kunjesh Kanchanwala,
Storage Solution Head,
Tech Mahindra |
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Webinar Overview
Given the alarming challenge of shrinking IT budgets, can organizations protect themselves from the ever increasing cost of storage and recover Capex? The answer is ‘yes’. Organizations can prevent additions to the future storage capacity by adopting right measures for storage reclamation.
This is done by freeing up allocated but unused storage space. Storage Reclamation is all about how organizations increase the capacity of existing assets through efficient utilization. In this webinar, we will talk about how organizations can reclaim stranded storage capacity thereby increasing the available capacity AND defer Capex for any new storage space requirement .
| Who Should Attend |
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CxOs & IT Directors from the Communications & Enterprise Industry |
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Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| Integrating Sustainability into Operations through Profitable Business Practices |
| Date: |
04 July 2012 |
| Time: |
3:30 PM - 4:30 PM AEST |
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11:00 AM – 12:00 PM IST |
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1:30 PM - 2:30 PM SGT |
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Guest Speaker:
Dr. Muna Ali,
Senior Manager,
Climate Change & Sustainability Advisory Services,
Ernst & Young, India |
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Nikhil Anand,
Product Manager- Sustainability,
Tech Mahindra |
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Krishna Somayajula,
Consultant, Strategic Initiatives,
Mahindra Satyam |
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Webinar Overview
Sustainability is an increasing concern for Telecom Service Providers as they struggle to evolve beyond outmoded forms of compliance driven behavior; looking instead for more active and strategic ways to
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Address their Environmental issues |
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Build differentiators that will in the long run help to increase revenue, reduce cost |
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Mitigate risk arising from increasingly stringent government regulations and stakeholder expectations. |
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Sustainability is viewed as critical to being competitive in today’s marketplace and despite a recessionary economy, many organizations are increasing their commitments to sustainability initiatives. However various surveys suggest that most organizations are struggling to define sustainability in a way that is relevant to their businesses. At the same time, there are select organizations who are deriving financial benefits from Sustainability.
The webinar looks to present a glimpse to what organizations who are profiting from their sustainable business practices doing differently.
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| Who Should Attend |
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Telecom CSO, and Individuals who have a responsibility of integrating Sustainability into operations |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| Jumpstart Telco: Enable new Revenue Streams, Enhance Customer Experience, Control Costs |
| Date: |
27 June 2012 |
| Time: |
12:00 PM – 01:00 PM IST |
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2:30 PM - 3:30 PM SGT |
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3:30 PM - 4:30 PM JST |
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Dhananjay Pavgi,
Director - Product Management,
Tech Mahindra |
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Santosh Anchan,
Chief Solution Architect,
Tech Mahindra |
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Webinar Overview
In the Asia Pacific region, ensuring high speed connectivity, competitive pricing, Shortened time to market, Service differentiators are now considered to be some of the most important mobile and wireless broadband key success factors . There is a growing need for rightly engineered solution that provides flexibility to launch new innovative service offerings and respond swiftly to competition. Tech Mahindra is happy to introduce an innovative framework called "Jumpstart Telco" for specifically addressing the business and technology challenges of MVNO/E and Wireless Broadband Markets. Based on this framework, we offer two pre-integrated, ready to deploy solutions having all features and business processes critical for a service launch and support for MVNO/Es and Wireless Broadband operators. The solution enables you to jumpstart your wireless business within few weeks and help maximize ARPU with lower TCO.
The webinar focused exclusively on APAC region, aims to address the concerns on stagnating revenues, falling ARPUs, demanding customers and operational challenges faced by Telcos and ISPs.
| Who Should Attend |
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CxOs & IT Directors from the Communications Industry |
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Internet Service Providers |
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Quad Play and Triple Play Service Providers |
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Telecom Analysts and Media Journalists |
Click here to Download Presentation
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| VDI: How enterprises need to adapt to a new reality in client computing |
| Date: |
23 May 2012 |
| Time: |
4:30 PM - 5:30 PM BST |
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9:00 PM – 10:00 PM IST |
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11:30 AM - 12:30 PM EDT |
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8:30 AM - 9:30 AM PDT |
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Sunil Moorjani,
VDI Solution Head,
Tech Mahindra |
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Makarand Shrikhande,
VDI Architect,
Tech Mahindra |
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Mahendra Padalkar,
Cloud Architect,
Tech Mahindra |
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Webinar Overview
Virtual desktops offer unparalleled advantages to the small, medium and large businesses because of the very secure and flexible model of access from any device and from anywhere.
Whether hosted or on-premise, virtual desktops take this one step further by allowing the businesses to utilize an operational expenditure model that scales as the business grows with some initial investment. However, the enterprises also need to consider some of the key aspects of Virtual Desktop Infrastructure (VDI) such as desktop management, licensing, security, storage and connection to critical business systems.
We believe that the most successful next generation desktop strategies are those based on a concrete business case and a structured approach; always keeping the end user in mind. This webinar will cover all the core aspects of running VDI for the small, medium and large business organizations. Join us to see what your enterprise needs to know when considering the move to VDI.
| Who Should Attend |
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CxOs & IT Directors from the Communications & Enterprise Industry |
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Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| Profiting from Sustainability: What Telcos should do differently in 2012 and beyond |
| Date: |
16 May 2012 |
| Time: |
4:30 PM - 5:30 PM BST |
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9:00 PM – 10:00 PM IST |
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11:30 AM - 12:30 PM EDT |
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8:30 AM - 9:30 AM PDT |
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Guest Speaker:
Dr. Muna Ali,
Senior Manager,
Climate Change & Sustainability Advisory Services,
Ernst & Young, India |
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Dr. Allabaksh Naikodi
Assistant Vice President,
Power Electronics & Alternate Energy,
Integrated Engineering Solutions,
Mahindra Satyam |
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Nikhil Anand,
Product Manager- Sustainability,
Tech Mahindra |
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Webinar Overview
Sustainability is an increasing concern for Telecom Service Providers as they struggle to evolve beyond outmoded forms of compliance driven behavior. Today Telcos look for active and strategic ways to address their environmental issues in order to build differentiators that will in the long run increase revenue, reduce cost and finally mitigate risk arising from increasingly stringent government regulations and stakeholder expectations.
Sustainability is viewed as critical to being competitive in today’s marketplace. Despite a recessionary economy, many organizations are increasing their commitments to sustainability initiatives. However, various surveys suggest that most organizations are struggling to define sustainability in a way that is relevant to their businesses. At the same time, there are select organizations which are deriving financial benefits from Sustainability.
The webinar aims to present a glimpse of what organizations who are profiting from their sustainable business practices are doing differently.
| Who Should Attend |
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Telecom CSO, and Individuals who have a responsibility of integrating Sustainability into operations |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| "Convergence – A shift in the Test Paradigm" |
| Date: |
9 May 2012 |
| Time: |
4:30 PM - 5:30 PM BST |
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9:00 PM – 10:00 PM IST |
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11:30 AM - 12:30 PM EDT |
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8:30 AM - 9:30 AM PDT |
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Kiran Chingre
Customer Delivery Manager, Device Testing- CanvasM |
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Webinar Overview
With the convergence of multi-services onto a single terminal and with the increasing usage of variety of wireless technologies on them, the lives of the platform vendors, Original Device Manufacturers and Service Providers has become very challenging. They all pass through the usual challenges of adding more transistors in the Silicon real-estate, managing heat, code and memory efficiency, interoperability, product designing and aesthetics.
After attending this webinar, the participants will be able to understand/comprehend the following-
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Typical players involved in wireless product certification and testing |
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Who does what sort of testing in the wireless device eco-system? |
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Kinds of devices that undergo certification and testing |
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Expectation from Test Labs |
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Best Practices |
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What to do and what to avoid for faster GTM |
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How CanvasM is helping its customers? |
| Who Should Attend |
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Key Managers & Executives from Terminals Group of Service Providers, ODM & Chipset Validation Managers, Heads of R&D divisions, Product line managers, |
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Telecom Analysts, Advisors, Industry Pundits & Journalists |
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Click here to Download Presentation
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| Transformation in ITO Services: How CSPs can Take a Strategic Approach |
| Date: |
07 March 2012 |
| Time: |
3:30 PM - 4:30 PM GMT |
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9:00 PM - 10:00 PM IST |
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10:30 AM - 11:30 AM EST |
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Manoj Nair,
Practice Head,
Infrastructure Management Services (IMS),
Tech Mahindra |
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Shankar Narayanan,
Delivery Manager, IMS,
Tech Mahindra |
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Webinar Overview
Learn how a Tier1 Telco in US optimized its Infrastructure operations and achieved multimillion dollar savings through transformation of their ITO (Infrastructure Technology Operations) services.
Transformation is no longer about improving efficiency, productivity or profitability but in today’s era it is more about the very survival of an organization. Communications Service Providers (CSPs) have to reinvent just to be relevant every day apart from the pressures of regulation, diminishing margins and transactional loyalties.
This webinar will take a deep dive into how Tech Mahindra enabled a Tier 1 US Operator to redeploy its resources to more fruitful business activities by outsourcing their technical support.
| Who Should Attend |
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CxOs and IT Directors from the Communications Industry |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
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Click here to Download Presentation
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| Strategic Approach to Cost Transformation in Telcos in 2012 |
| Date: |
15 February 2012 |
| Time: |
3:30 PM - 4:30 PM GMT |
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Dr Shekhar Tankhiwale,
Business Consultant,
Business Process Management,
will discuss how telecom executives can embark on a self-sustainable, technology-fueled cost transformation that has the potential to lead to quantifiable business benefits. |
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Webinar Overview
In today’s telecom market, driving business agility and flexibility through cost structure optimization is fast becoming a key source for service providers to gain competitive advantage. However, ensuring success from such transformation initiatives, telecom executives are often challenged on the following issues.
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Choice of best strategy for comprehensive, enterprise wide approach |
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Correlating structural problems to specific process-based initiatives |
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Identify sources of funds to finance the transformation process |
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Early success from such initiatives and rapid ROI guarantees |
| This webinar takes a fresh look at the cost optimization issues in the light of current economic scenario. You will learn how to.. |
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Maximize cost transformation benefits by addressing operational issues and with limited budget |
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Leverage efficiency improvement |
| Case Study |
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How a global telecom operator achieved significant improvements in cost structures and multimillion dollar savings |
| Who Should Attend |
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CxOs from the Communications Industry |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
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Click here to Download Presentation
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| Telco in a Box - A Blueprint for Convergent B/OSS Solution |
| Date: |
30 November 2011 |
| Time: |
08:30 AM - 09:30 AM IST |
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Dhananjay Pavgi,
Director - Product Management,
Tech Mahindra |
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Santosh Anchan,
Chief Solution Architect,
Tech Mahindra |
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Webinar Overview
Telco in a Box is a framework specifically developed for small wireless operators who start with a lesser subscriber base and face the challenge of increasing CAPEX and OPEX.
Telco in a Box has everything that a small wireless greenfield operator would need right from the Day One of operations. It is a ‘Fit for Purpose’, network and vendor agnostic solution providing the operator flexibility to launch new innovative services and respond to changing market requirements.
| Greenfield Telco Needs |
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Solutions that involve minimal CAPEX Outlay |
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Solutions that have all the necessary features that keep total cost of ownership in control right from the Day 1 |
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A highly scalable solution to meet the demand of a larger subscriber base as the business grows |
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Lesser Time-To-Market |
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Solution that is compatible with current and future technologies |
| 'Telco in a Box’ delivers |
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Reduces time to market for Greenfield implementations |
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Designed for Telecom Operators who start with smaller subscriber base and plan to grow substantially over a period of time |
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Hosted Model for faster deployment and slim budget lines |
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Simple and easy to manage IT platform |
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High Scalability to meet the growth needs of the business |
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Flexibility in Product Management and Business Operations |
| Who Should Attend |
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CxOs from the Communications Industry |
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Telecom Analysts and Media Journalists |
Click here to Download Presentation
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| LTE Testing: 10 Best Practices You Can’t Afford to Ignore |
| Date: |
9 November 2011 |
| Time: |
04:00 PM - 05:00 PM GMT |
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11:00 AM - 12:00 PM EDT |
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09:30 PM - 10:30 PM IST |
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Dr. Sanket Nesargi,
Director- Strategic Initiatives,
Product Engineering Division,
Tech Mahindra |
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Mr. Subba Rao,
Senior Product Architect,
Product Engineering Division,
Tech Mahindra |
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Webinar Overview
Today Service Providers, Telecom Equipment Manufacturers and Device Vendors are vying to unlock new sources of revenue and steer the next stage of mobile internet revolution. While market analysis, feature richness and time-to-market are all critical factors for any LTE offering but unless and until it passes through the rigors of comprehensive testing, success will be elusive.
Rolling out LTE equipment or services is fraught with challenges and inadequacy of appropriate testing can waste all the precious R&D investments. On the other hand, effectively addressing challenges associated with testing LTE products and services calls for deep domain knowledge of LTE, its testing methodologies and on how testing best practices can be leveraged or adapted effectively.
Tech Mahindra has extensive expertise in testing LTE networks and equipment. We have a team of over 150 test consultants and engineers with hands-on experience in testing network equipment from a wide variety of equipment manufacturers. We have invested in creating a center of testing excellence which has developed a suite of over 3000 test cases covering most real life scenarios encountering LTE deployment.
Dr. Sanket Nesargi, Director – Strategic Initiatives Division, and Subba Rao, Senior Product Architect, Product Engineering at Tech Mahindra will address the challenges associated with testing LTE equipment and services and provide insights into the associated best practices
| You’ll Learn: |
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Challenges faced in testing LTE equipment and services for service providers, equipment manufacturers and device vendors |
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Types of testing needed by different players in the LTE ecosystem and customizations specific to LTE |
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Best practices associated with testing individual network elements and end-to-end services |
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The role of simulators, automation and other tools in creating a test-bed to ensure deployment-ready equipment and services |
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Examples of pitfalls to avoid and the necessary workaround based on our experience in real-life projects |
| Who Should Attend |
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Key professionals with Service Providers, Telecom Equipment Manufacturers and Device Vendors actively involved in LTE |
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Testing Managers and Leads |
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Heads of R&D Divisions |
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Product Line Management Professionals |
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Analysts, Advisors, Industry Pundits and Journalists |
Webinar on Demand
Click here to Download Presentation
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| How to Monetize M2M Opportunities for Predictable Revenues |
| Date: |
2 November 2011 |
| Time: |
03:00 PM - 04:00 PM GMT |
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11:00 AM - 12:00 PM EDT |
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08:30 PM - 09:30 PM IST |
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Guest Speaker:
Mark Cratsenburg
Vice President, Sales & Marketing,
Aeris Communications, Inc. |
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Udayan Joshi,
M2M Practice Head,
Tech Mahindra |
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Venkatesh Chandrasekaran,
VP, Head of Manufacturing Innovation Group,
Mahindra Satyam |
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Sushil Agrawal,
Head of Telematics Solutions Group,
Mahindra Telematics |
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Webinar Overview
Machine-to-Machine (M2M) markets have steadily grown and evolved into a mature space as M2M technology extends support for a wide range of new business offerings and growth initiatives.
While M2M is playing an increasingly important role in businesses such as utility smart metering and energy management, logistics and supply chain automation, remote assets monitoring and telemedicine to name a few, this space is characterized by industry specific solutions, large geography variations and too many moving parts in the complex ecosystem.
There are several challenges associated with M2M implementations and timely conversion of opportunities into revenue streams.
This webinar presents key insights into the unique set of M2M offerings and capabilities from Mahindra Group. These solutions will not only enable TSPs to effectively monetize the opportunities in the M2M markets, but also allow enterprises across various industry verticals to leverage M2M communications for business efficiencies and competitive advantages.
| You’ll Learn: |
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M2M Ecosystem - Market Opportunities & Trends |
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Mahindra Group Offerings and Capabilities |
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Effective ways to Monetize the M2M Opportunity – Establish long tail and predictable revenue streams in the M2M markets. |
| Case Study |
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Examples of global M2M implementations from Mahindra Group |
| Who Should Attend |
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CxOs and Enterprise Business Managers from Communications Industry |
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Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| Cloud is Ticking for Communications Service Providers |
Date: 19 October 2011
Time: 3:00 PM - 4:00 PM BST
Keynote Speaker: Eric Troup, CTO, Microsoft's,
Worldwide Communications and Media Industries |
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Eric Troup,
CTO, Worldwide Communications and Media Industries at Microsoft |
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Dr. Neelesh Kumbhojkar,
Principal Architect, Performance Engineering at Tech Mahindra |
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Sandeep Athavale,
Principal Consultant, Technology Practices at
Tech Mahindra |
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Webinar Overview
Some businesses can afford to take baby steps when it comes to Cloud adoption, but for Communications Service Providers (CSPs), time is essence as ever-increasing pressures on cost reduction, innovation, shorter product cycles and meeting high quality of customer experience are pushing rapidly to adopt Cloud.
Microsoft in partnership with Tech Mahindra, the largest telecom-focused solutions provider, can help CSPs quickly go on the Cloud and monetize the business benefits through Cloud deployments.
The webinar predominantly focuses on how organizations can step into the Cloud and what predictable benefits CSPs can expect. Enterprises and CSPs can immensely leverage the cloud benefits if ICT partners work for business transformation and enablement on cloud. Enterprise CSPs can offer services anywhere, anytime and turn themselves into experience providers (and not just service providers).
| You’ll Learn: |
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How CSPs can create new service lines and revenue channels using Cloud |
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How CSPs can leverage the cloud for cost competitiveness through infra optimization |
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What best of the breed products/solutions/technologies/practices CSPs can avail from the technology leader Microsoft and Integration leader Tech Mahindra |
Webinar on Demand
Click here to Download Presentation
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| How Enterprise Mobility can Drive Efficiency |
Date: 12 October 2011
Time: 3:00 PM - 4:00 PM BST
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Jagdish Mitra
Chief Executive Officer, CanvasM |
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Webinar Overview
Tablets and Smartphones have continued to impact the business world like never before. Today, the efficiency of an enterprise is directly linked to how comprehensive and established are its mobility policies and initiatives. Enterprises that harness the power of mobility will eventually increase customer interactions, enhance overall productivity and improve operational efficiency.
A typical mobility enablement initiative from an enterprise would mean multiple decisions in terms of the type of business apps to be mobile-enabled, the type of device to be chosen, development approach to be adopted, choice of middlewares, etc. Most of the in-house IT teams of enterprises do not have mobility expertise and taking these mobility initiatives remain a challenge both from multi-channel access as well as security perspective.
CanvasM, the mobility solutions subsidiary of Tech Mahindra, is focused on developing and deploying VAS solutions, applications and platforms for organizations across the globe. Jagdish Mitra, Chief Executive Officer, CanvasM, will take a comprehensive look at best suited approaches for enterprise mobility – either adapted to an enterprise specific need or via Telco’s Enterprise Value Added Services.
| You’ll Learn: |
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Enterprise Mobility adoption trends |
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Benefits for enterprises |
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Factors impacting RoI |
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Critical challenges |
| Case Study |
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Helping a Fortune 500 global giant define their Enterprise Mobility Strategy & Roadmap |
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Improving customer satisfaction of a Tier I Telco while reducing opex by enabling customer self-care on mobile |
| Who Should Attend |
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CxOs from the Communications Industry |
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Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| How to Measure and Improve Customer Experience (CE) |
Date: 28 September 2011
Time: 3:00 PM - 4:00 PM BST |
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Upendra Dharmadhikary
Director, Process Transformation & Business Consulting |
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John Tharakan
Sr. Consultant, Customer Experience |
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Webinar Overview
In today’s highly competitive and technology-driven business environment, customers have become more demanding like never before. Organizations have to consistently improve their customer experience to stay ahead of the curve. But how do organizations measure their customer experience?
There are several challenges associated with implementing solutions which deliver measurable CE improvement.
This webinar takes a fresh look at the customer experience problem in the light of current business scenario. It demonstrates how customer experience can be maximized with limited budgets by focusing on operational dimensions.
| You’ll Learn: |
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Measuring customer experience through operational metrics |
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Correlating CE improvement to operational efficiency improvement |
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Shortening the payback period for customer experience programs |
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Maximizing returns with limited budgets |
Know how a leading Tier 1 Telco delivered significant enhancements in customer experience through operational metrics and saved millions of dollars.
Case Study Enhancing Customer Experience through Operations efficiency for Tier 1 Telco
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| Who Should Attend |
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CxOs from the Communications Industry |
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Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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| How NPO can Weed Out Cost, Pave Way for LTE |
Date: 14 September 2011
Time: 2:00 PM - 3:00 PM GMT
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Prem Kumar
Head of Global Practice & Delivery for IP & Convergence |
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Sanjay Gupta
Delivery Director |
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Webinar Overview
With increasing cost of Network Operations and mounting pressure to deliver high level of customer experience, telecom operators today are caught between the devil and the deep sea.
Network Process Outsourcing (NPO) promises telecom operators to overcome the creeping challenges and unleash the larger value propositions of being able to provide subscribers with a world class experience through predictable TCO and CAPEX transformation allowing investments in newer technologies, like LTE and EPC rollouts.
Some of the typical challenges CTOs and Network Managers face today include:
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OPEX pressure |
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Operational efficiencies |
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24x7 support and SLA compliance |
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Flexibility in Scale of Operations to optimize costs |
| Tech Mahindra’s NPO framework offers a huge sigh of relief as it helps operators to: |
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Focus on world class 'Customer Experience' |
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Predict Total Cost of Ownership (TCO) |
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Restructure cost through growth based OPEX |
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Enhance productivity gains |
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Comply SLAs with 24/7 operations |
| Who Should Attend |
| • |
CxOs from the Communications Industry |
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Telecom Analysts, Advisors, Industry Pundits and Journalists |
Click here to Download Presentation
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Telco in a Box
A blueprint for Greenfield Telecom Operators |
Date: 7 September 2011
Time: 2:00 PM - 3:00 PM GMT
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Speakers:
Mr. Dhananjay Pavgi
Director - Product Management at Tech Mahindra |
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Webinar Overview
Telco in a Box is a framework specifically developed for Greenfield Telecom Operators who start with a lesser subscriber base and face the challenge of increasing CAPEX and OPEX.
Telco in a Box has everything that a Greenfield Operator would need right from the Day One of operations. It gives the flexibility to launch new innovative services and respond to changing market requirements.
| Greenfield Telco Needs |
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Solutions that involve minimal CAPEX Outlay |
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Solutions that have all the necessary features that keep total cost of ownership in control right from the Day 1 |
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A highly scalable solution to meet the demand of a larger subscriber base as the business grows |
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Lesser Time-To-Market |
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Solution that is compatible with current and future technologies |
| 'Telco in a Box’ delivers |
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Reduces time to market for Greenfield implementations |
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Designed for Telecom Operators who start with smaller subscriber base and plan to grow substantially over a period of time |
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Hosted Model for faster deployment and slim budget lines |
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Simple and easy to manage IT platform |
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High Scalability to meet the growth needs of the business |
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Flexibility in Product Management and Business Operations |
| Who Should Attend |
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CxOs from the Communications Industry |
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Telecom Analysts and Media Journalists |
Click here to Download Presentation
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Re-engineer your Customer Experience through Application Performance Engineering (APE)
A blueprint for Greenfield Telecom Operators |
Date: 9 June 2011
Time: 7:30 PM IST |
Speakers:
Mr. David Middleton
Head of BT Health Capacity Management, BT Global Services
Dr. Neelesh Kumbhojkar
Head of Performance Engineering CoE, Tech Mahindra |
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Webinar Overview
The webinar predominantly focused on how organizations across the globe are profiting by improving their customer experience through APE, and how some of the business pain areas they have overcome easily through APE.
Mr. David Middleton
Head of BT Health Capacity Management shared his experiences on how the world’s leading telecom operator improved its customer experience through APE implementation.
Dr. Neelesh Kumbhojkar
Head of Performance Engineering CoE)
talked about the business pain areas, framework and processes encompassing APE.
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