#UnlockExperiences

with ai

Deliver superior experiences
through intelligent automation,
with AQT

EXPERIENCES BEGIN WITH
smarter processes

Greater business efficiency and smarter analytics are obvious results of Automation and AI. But the bigger picture is all about using the time saved and the insights gained to craft extraordinary experiences – ones that are not only personalized, but distinctive enough to keep customers coming back for more.

Our vision for automation is all about enabling these experiences through quality analytics and smarter processes, while unleashing a wave of innovation across your enterprise – all by empowering humans to focus more on meaningful, higher-order work.

The result? An enterprise that not only innovates more on the inside, but also delivers impressive experiences on the outside.

THE PATH TO EXPERIENCES.
AUTOMATED.

We understand that for enterprises to evolve and grow in a challenging environment, they need to stay nimble all the time, innovate continuously and fortify for manifold scalability. That means our customers’ business strategy has to pivot from being IT-centric to Digital Technology-centric through digitization of workforce and re-imagination of processes.

To enable our customers through this journey, we’ve designed a new-age suite of solutions that leverages Automation in order to ensure better Quality, at lower costs, and in shorter Time.

Welcome to AQT– our flagship suite of Automation and AI platforms designed specifically to increase business efficiency and empower innovation, through Intelligent Automation and Automation Thinking.

USE CASES

Automate, optimize and make business processes and functions across the board smarter, with AQT.

Automate & optimize your IT operations

AQT’s TACTiX platform enables automation of processes in order to reduce manual effort and accelerate efficiency

Find the most optimum route to success with ML

Machine Learning modules unleash greater productivity & reduce errors by automatically optimizing business functions

Delight people with AI & ML-powered chatbots

AI & ML-infused chatbots built with AQT allow automation of support operations while ensuring user satisfaction

Enhance internal communication with NLP & ML

Machine Learning and Natural Language Processing enable contextual handling of requests & personalized interactions

SHAPING THE INTELLIGENT
ENTERPRISE

With an expansive assembly of best-of-breed tools, technologies and partnerships, AQT is designed to promote increased automation
across all our service lines and solutions, with a strong focus on open-source to ensure minimal total cost of ownership.

CASE STUDIES

How our clients and partners #UnlockExperiences with AQT and its platforms

80%

reduction in mean time
to repair

24x7 Artificial Intelligence-based automated ‘Incidence Management System’ for a large telco in the UK

Read More >>

70%

accuracy in Chatbot’s
answers

Implementation of Entellio, our cognitive conversational platform, for a leading theme park in APAC

Read More >>

85%

quicker ticket resolution

24x7 production application support for an oil & gas subsidiary of an American multinational conglomerate

Read More >>

20%

reduction in average
handling time

RPA implementation with UNO, for a large telco in the Philippines, for their Service Desk operations

Read More >>

#UNLOCKEXPERIENCES
FOR A CONNECTED FUTURE

At Tech Mahindra, we enable seamless convergence of processes, insights and people to unleash productivity gains for our clients, through digital transformation that lowers operating costs, enhances business growth, and empowers enterprises to stay future-ready.

Connecting the World with Networks of the Future

Designing Experiences with Internet of Things

Driving Business Velocity with DevOps

Creating Convergent Customer Experiences