Tech Mahindra Engagement
Tech Mahindra engaged with this utility provider for Greenfield Implementation of SAP certified solution Utilities in a Box.
The customer's main objective was to embark on a digital transformation journey to automate and enhance the performance of utility.
- Tech Mahindra has deployed "Utilities in a Box" a SAP certified rapid implementation framework with the integration to existing legacy applications in the SAP Application Suite.
- IT infrastructure, SAP ERP, Billing and contact center implementation. Impacts 4 million customers and it is a 7 years engagement.
- Optimum utilization of available resources.
- Enhanced external and internal financial reporting.
- Improved customer service.
- Increased effectiveness of the company’s logistics processes
Utilities in a Box
Increased User Productivity
Improved Business decisions