SAP Managed Services and Business Transformation for a
leading Telecom player in the US

Tech Mahindra Engagement

Tech Mahindra engages with this leading telecom company for AMS transformation.

Business Challenges

Need to transform current AMS model for reducing OPEX and ticket volume in line with industry benchmark.
Need to deliver Industry best practices and Innovation.

Our solution

Unique proprietary solutions of Tech Mahindra’s SAP practice such as Epselon, MAT, RDS solution deployments
Business Process led Consulting approach to address issues End-to-End

  • Transformation themes aligned to industry best practices of Design Thinking and Agile Methodology
  • Business benefits in terms of increased inventory turns, reduced stock outages.

£1.5M 50% TCO savings in SAP landscape
3000+ Tickets resolved per month​