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Brijendra Sharma

Group Head: BTS (Consulting), Pre-Sales and Solution

Brij leads Business Transformation Services team providing consulting services to customers and helping them transform their front, middle and back office operations. He also leads the pre-sales and solutions team that is responsible to provide support to sales team in coming up with compelling and disruptive proposals for new business.

He has 20+ years of work experience in BPO industry across various domains and has been with BPS for 12+ years managing multiple portfolio. Brij has been instrumental in setting up the consulting division within the BPS grounds up. He has also led the Quality and Process Excellence team globally for the BPS. Currently, he leads critical digital transformation initiatives across all clients. He is a certified Lean Six Sigma Master Black Belt.

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