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Omni-Channel Effect. Multiple Journeys. One Destination - CUSTOMER DELIGHT
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Designing Digital Experiences

Want to thrive in this digital age? Transform the way you interact with your customers to provide outstanding and intuitive customer experience through various touch points across the customer lifecycle, introduce differentiation, and remain competitive. Customer experience design is the key. Our strengths include:

360 degree integrated digital marketing offerings
AI and digital transformation
10000+ team supporting commercial content & campaign services
Suite of offerings for mobile app marketing
50+ subject matter experts across all channels/platforms
250,000+ marketing assets delivered across multiple channels

Key Offerings

Digital Strategy

Unleash your Digital Potential and gain Competitive Advantage with our collaborative approach, trademarked strategy & innovative processes.

Service Design

Service and user experience design across digital and physical interaction points for game-changing customer interfaces and experiences.

E-Commerce Solutions

Industry leading solutions for global brands to cater to their “always-on” customers who consume services and shop anytime, anywhere.

Consulting

Webs presence and apps, content marketing, design and innovation, and digital business models.

Connected Products

Our team of experienced inventors, engineers and product designers innovate and create connected products powered by IoT.

TechM BPS Edge

Bio Hive™

Build innovative processes by co-locating with clients and end customers to create a 360-degree vision with shared perspectives.

Customer Insight

Develop customized solutions through data mining and drawing insights making it a win-win situation for our customers and their end users.

Agile Working

Deploy cost-effective Agile methods for accelerated speed-to-market and improved quality thereby creating groundbreaking experiences.

Rapid Prototyping

Rapid prototyping for the right approach by performing initial stage user testing, drawing feedback, and adapting quickly to drive quality.

Our NEXT-GEN CX Management Framework

CareXa is Tech Mahindra’s next generation customer care solution, with agent virtualization, analytics, assisted interactions and digital channels. See this video to know more.

Everything you Need to Know

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
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The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.