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Data & Analytics
Helping enterprises ease their Data journey

Data & Analytics

The true potential of data can be utilized only if one has the right strategy and execution to mine and analyze data of different varieties and volumes and generate valuable insights. Right from the Acquisition of data, to Governance, to analysis, the Data and Analytics competency of Tech Mahindra excels in helping our clients ease their Data journey, connect the dots to establish a clear line of sight between data and value.

Our offerings:

iDecisions

Proven, modular, technology-agnostic solution to jump-start analytical needs with an industry-compliant data model and TELCO industry KPIs. Helps in reducing Time to Value by 20% and lowering TCO for comprehensive BI implementations.

InfoWiseTM

AI enabled solution that aids in Enterprise BI Governance leveraging ML and Cognitive Insights in a Hybrid BI ecosystem. Improves support quality by 50-70%, Annual OPEX optimization by 20-30% and Troubleshooting time by 60%.

PRISM™

A comprehensive collaboration platform empowering Self-service predictive analysis. Accelerate realization of Data-value with a 30% reduced Analytics delivery cycle.

ACUMOS™

Big Data meets AI meets Cloud meets Open Source- The best of four worlds. The collaborative ‘APPSTORE’ for Business-outcome driven solutions with a framework to harmonize AI solutions.

UDMF©

An end-to-end Data Management platform that has multiple core capabilities including Data Migration, Data Quality and Revenue Assurance.

  • Over 50% Cost Reductions enabled by in-house built reusable library
  • £135M annual cost saving by trapping the revenue leakage

ARMOUR

Data Reconciliation framework to identify revenue leakages and enable users to take specific actions to arrest the leakage. $40 Million+ estimated network cost savings and new revenue realization that could be achieved through revenue margin audits.

Our solutions:

  • Customer Experience Analytics - Increased investments and critical focus on network operations are being driven by ever increasing data traffic.
  • Call Drop Analysis - Call Drops have a major influence on the perception of the customer on the Quality of Service offered by Telco.
  • Networks ROI - Improvement in customer experience due to investments on network often takes a long time to manifest.​
  • Network Inventory Alignment - In an increasingly competitive market, a crucial factor to ascertain a Telco's adaptability lies in accurate alignment of its inventory.
  • Order Management - Telecom Service Delivery order journey process involves multiple teams responsible for their individual tasks.​
  • Warehouse Rationalization to Hadoop - As the volume, velocity and variety of data stretches the processing, capabilities grow exponentially.
  • Billing Transformation - Right-fit billing is one of the primary steps in keeping the enterprise customers satisfied.​
  • Inter-connect Routing - It is of utmost importance for the host Telco to route customer calls through the most optimal and cost-effective route.
  • Revenue Assurance through Correct Billing - Regulatory agencies around the world mandate Telcos to maintain an agreed % of credibility in the bills generated to subscriber usage of their services.​
  • Contact Centre Analysis - A typical Telco contact centre infrastructure may serve over 1.5–2 million calls per day.

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