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Felix Serrano

Co-Founder & Chief Executive Officer at Activus Connect

Felix Serrano is the Co-Founder & Chief Executive Officer at Activus Connect. He is a highly versatile executive leader with extensive global experience in delivering a wide variety of customer experience solutions within the Utility, Financial Services, Retail, Travel & Leisure, Telecommunications (wireless, cable & satellite), 3rd Party Collections & Government business sectors. With a proven ability to engineer, implement and deliver robust business outcomes Felix is exceptionally skilled to lead complex business transformation initiatives; enhance steady state operations across multiple verticals & industries as well as building ground-up operations. He has a deep understanding of business climates and a strong command to meet short & long-term objectives. Felix's extensive background includes collaborating with internal and external customers and partners, and influencing stakeholders across diverse cultures and environments. He comes with solid experience in building and leading high performing, aligned, engaged and accountable leadership teams.

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