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Are Marketplaces the Silent Disruptors of the new World?
Wednesday, December 16, 2020
11:00 am EST - 12:00 pm EST

Objective

Over the past decade brands like Amazon, Alibaba, Walmart, and more have reaped the benefits of a marketplace business model that allowed them to reach beyond their existing inventory to expand their offering, and in return see exponential growth. Establishing a marketplace with complementary products and services is a beneficial strategy for brands across all verticals regardless of size, in both B2B and B2C sectors.

This interactive session hosted by BORN Group's CEO, Dilip Keshu & Digant Shah, Experience Transformation lead from Tech Mahindra will cover the following:

  • The importance of continual innovation for business growth
  • Overview of the current marketplace landscape
  • Understanding of trends in the space
  • Effective operational models
  • Best practices in building a marketplace, and more
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Our Speakers

DILIP KESHU
CEO - BORN Group, A TechM Company
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DILIP KESHU

CEO - BORN Group, A TechM Company

Dilip Keshu is an entrepreneur who leads an award-winning, digital and content production agency, BORN Group, which operates out of NA, EU and Asia. The firm was acquired by Tech Mahindra in November 2019.

BORN Group produces unique brand experiences by connecting ten specialisms that serve as the foundation of the digital economy: creative design, content production, commerce enablement, conversions (visitors to customers), cloud technology, cognition (analytics), cohesion (integrating all the systems), consulting and completeness (connecting brand experiences) across all channels. Mr. Keshu is the author of three books, The Race, Land of the Free, Home of the Brave and The Nine Dots, a book for young professionals and entrepreneurs. In his spare time, he plays chess and spends time with his Burmese cat!

Digant Shah
VP, Experience Transformation
Tech Mahindra
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DIGANT SHAH

VP, Experience Transformation - Tech Mahindra

Digant has 23 years of experience in global technology sector with strong focus on helping large enterprises transform their business to become more relevant in today’s digital economy. For past decade, he worked with companies across all industry sectors, to combine the power of human-centric design and emerging technologies to drive market innovation and to create newer, profitable revenue streams.

In his current role, Digant leads the GTM strategy and growth charter for Digital Customer & CX business for Tech Mahindra in Americas GEO and assimilating agency acquisitions into the Tech Mahindra ecosystem.

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