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Leader in Gartner Magic Quadrant
for IT Services for Communications Service Providers, Worldwide 2020
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Leader and Rising Star by ISG in Network
Software Designed Solutions and Service Partners Study 2020
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Connected World. Connected Experiences

With an array of service offerings for Communication Service Providers (CSPs), Telecom Equipment Manufacturers (TEMs) and Independent Software Vendors (ISVs), Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. As a result of increased investment and growing emphasis on digital experience especially in the telecom world, we are known to be a great partner to organizations with our omni-channel offerings across sales, service, marketing and commerce. The differentiator comes from our consultative approach in the areas of user experience, web experience, customer relationship management, consumer analytics and integration that helps us provide a transformational digital experience. With advanced plug-and-play platforms, we automate and digitalize customer interactions thus offering an unmatched Customer Experience.

Analyst Mentions & Reports

Now, one year after being named a leader in Gartner’s Magic Quadrant for IT Services for Communications Service Providers, we have been named a leader once again, this year improving our position in both completeness of vision and ability to execute. According to the report, Tech Mahindra offers full-service life cycle from consulting to implementation and managed service.

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Tech Mahindra ranked Leader and Rising Star by ISG in Network - Software Defined Solutions and Service Partners 2020 study.
Tech Mahindra leverages its experience from many SD-WAN transition programs worldwide to build a strong portfolio of off-the-shelf offerings. It has a multitude of proprietary process and tools, together with solutions emerging from its vast partner network; all of this assist in the delivery of robust SD networking propositions.

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Success Stories

  • Customer Quotes
  • Case Studies
Mickey Mikitani Chairman, President & CEO

Rakuten is on the path to launching the most disruptive innovation in the mobile industry to date to consumers in October 2019, delivering unprecedented convenience to users across our ecosystem of over 70 e-commerce, fintech and communications services. As we prepare for this launch, we are very excited to collaborate with Tech Mahindra to launch world-class labs in Tokyo and Bengaluru that will contribute to creation of the next generation of mobile broadband, enabled by 5G, and the transformation of industries across the globe.

BT-Reimagining Operations with Simplicity


E2E Network Systems Consolidation & Optimization for UK-based telco enterprise.

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Rakuten - Exemplifying Collaboration with a Path- Breaking Partnership


Setting benchmarks in future-ready ops and networks for a Japanese telco giant.

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Thought Leadership

Network Slicing: OSS/BSS Key to Commercial Success

Solve operational challenges around configuration, monitoring, and control and make network slicing cost-effective.

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Blockchain as a foundation for Reimagining Digital Content, Digital Rights Management, and Trust.

Solution provides efficiency, auditability, and reliability that can address fake content, piracy, and accessibility issues.

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Telecom Inventory Management and Network Planning

Agility and automation in network planning are the key goals to ensure the future OSS application support.

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The Benefits of Real-Time Inventory and Logistics Management for Communications Service Providers

The cloud based real-time inventory management system benefits the financial impact of reducing write-offs.

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Connecting the Bottom Line to Customer Experience Improvement

To survive in the hypercompetitive market, businesses need to transform the experience they offer to their customers.

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6. New Value Creation & Capture for CSPs in the 5G era.

Digital BSS for hybrid ecosystem, capturing value from a consistence experience, CSP success & CSP CIO’s role in 5G.

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Powering healthcare transformation with 5G.

With 5G revolution, countries are already adopting 5G, we are poised to be better prepared for the next medical emergency.

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CI is the new SI - The Kaizen of Networks.

Tech Mahindra’s CI.Nxt provides the much-needed flexibility, speed, and agility, enabling Rakuten to deploy the future network today!

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Decoding the Sudden Spurt of Investments in Telcos.

The spurt in investments may well be the light at the end of the tunnel for the telecom industry.

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COVID-19 Pandemic is Accelerating demand for 5G.

Continuous hunger for more bandwidth and pressing demand for low-latency services is driving the deployment of 5G.

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Partner Ecosystem

Cloud Providers

Whether its infrastructure, software, applications, services, products, or even an operating system, everything is making its way to the cloud. As a result, billions of dollars are being invested in cloud migration. Cloud computing has multiplied over the past several years. As such businesses are increasingly transitioning to different cloud services.

In collaboration with our cloud providers, Tech Mahindra help our customers become agile, lean and build reliable platforms and applications on Cloud. We have built reusable assets and frameworks that help to accelerate cloud transformation journey for our customers.

Technology Providers

Our connected solutions on Blockchain, Watson IoT, Watson Cognitive and Security has empowered our customers to comprehend quicker, act smarter and faster by unlocking data to actionable insights. We also helps businesses to deliver innovative services, new revenue streams and driving down network infrastructure costs.

Tech Mahindra has been working with several providers on many co-development and joint solution initiatives like Digital fleet management solutions, LEAP, ERP edge plus and ERP talk.

Network Providers

Network Services partners play a key role in Tech Mahindra’s overall Network of the Future strategy. NS partner eco-system comprises of 50+ global partners which are part of our NS T-10 solutions portfolio. We are strategically working with some of the Core ISVs like Affirmed Networks, Mavenir, Oracle and Metaswitch along with Network Equipment Providers like Cisco, Nokia, Juniper to offer Best-of-Breed solutions to our customers. Dell, HPE, Red Hat and Intel are the NFVi partners which are helping our customers in the network transformation journey.To cater to Enterprise customers, we are aligned with partners like Silverpeak, Cradlepoint, Cisco Viptela for SDWAN and Arista for Cloud Wi-Fi.

World Economic Forum

We contribute to WEF through our thought leadership on how technology can be utilized to solve the real world problems and in shaping the future.

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TM Forum

We believe in the power of digital and engage with TM Forum to collaborate in the changing world of technology. We work with them in the areas of 5G, Networks and rapid delivery among others.

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Portfolio Companies

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