Tech mahindra
Tech mahindra

MKI Starts New Maintenance and Operation Services for SAP ERP with Major Indian IT Company Tech Mahindra

Services for mission critical global systems at optimal cost


Tokyo, 23 February, 2017: Mitsui Knowledge Industry Co., Ltd. (Headquarters: Minato-ku, Tokyo, President & CEO: Masaki Saito, hereinafter “MKI”) has announced that it has begun offering maintenance and operation services for SAP ERP in collaboration with Tech Mahindra Limited (Registered Office: Mumbai, MD & CEO: C.P. Gurnani, hereinafter “TechM”), and signed a contract for this service with Mitsui & Co., Ltd. (hereinafter “Mitsui”).

When companies develop their business globally, the integration of their IT systems on a global scale in support of their activities is an important and indispensable challenge. However, in reality, not many companies are able to integrate their systems operating across the world and operate them efficiently, due to various factors, such as technical difficulties, cost, and immediacy.

As emerging technologies and services such as the cloud, IoT, and AI are now greatly affecting corporate management, there is a rapidly growing need among companies who operate globally for developing systems of global-scale and securing efficient maintenance & operation services.

Responding to this market trend, MKI, jointly with TechM, a leading specialist in digital transformation, consulting and business reengineering in India, has begun providing maintenance and operation services for mission-critical global systems at optimal cost utilizing its advanced IT solutions, irrespective of time differences. At some major global companies with which TechM has contracts, annual maintenance and operation costs have been reduced by more than two-thirds. MKI is going to integrate the two companies’ maintenance and operation know-how to provide high quality, cost-competitive services.

“We are extremely pleased to partner with technology brand like Tech Mahindra. It has been our mission to offer reliable solutions and services to our customers and I am sure through this partnership, we will be able to offer best-in-breed technology solutions to Mitsui and also our other customers in the region with the help of a reliable partner, Tech Mahindra,” said Masaki Saito, President and CEO of Mitsui Knowledge Industry.

“As a next generation digital technology solutions provider, Tech Mahindra is significantly investing in areas such as artificial intelligence (AI), robotic process automation (RPA), machine learning and Internet of Things (IoT) which are expected to play a major role in shaping the future of the world that is increasingly becoming ‘connected’,” said C P Gurnani, CEO & MD of Tech Mahindra. “Japan is one of the key markets for us globally, and we are quite confident that this partnership with Mitsui Knowledge Industry (MKI) will enable us to bring in some of the best in breed technology solutions to manage mission-critical global systems of Mitsui,” Gurnani added.

Mitsui, the parent company of MKI, and the Mahindra Group, to which TechM belongs, have partnerships in a wide range of business fields, such as steel products, machinery and transportation systems, and ICT (information communications technology), and this collaboration between MKI and TechM constitutes part of their parents’ partnership.

MKI and TechM will advance their alliance to provide not only the global maintenance and operation services for SAP ERP announced here, but also the development of SAP ERP related solutions, and the development of other, non-SAP ERP systems and related maintenance and operation services, including cloud, IoT, and AI, in order to support their customers' advanced IT needs.

For Further Queries:

Shalini Singh | Global Media Relations |Tech Mahindra |E-mail:

About Mitsui Knowledge Industry Co., Ltd.

Mitsui Knowledge Industry Co., Ltd. is a wholly owned subsidiary of Mitsui & Co., Ltd. specialized in providing services and products related to ICT (information and communication technology). Partnering with various global ICT venders and supporting more than 1,500 companies, MKI offers best-in-class solutions to customers. Website:

* Mitsui Knowledge Industry Co., Ltd., MKI, and its logo are trademarks or registered trademarks of Mitsui Knowledge Industry Co., Ltd.

* Other company names and product names described in this release are trademarks or registered trademarks of each company.

* SAP is a trademark of SAP SE or its affiliates.

* ERP (enterprise resource planning) is software for integrally managing various resources (human resources, funds, facilities, etc.) owned by a company.

For Further Queries:
Mitsui Knowledge Industry Co., Ltd.
Strategy Planning Dept.
Corporate Planning Div.Tel: 03-6376-1008


Certain statements in this release concerning the future prospects of Tech Mahindra Limited (“the Company” or “TechM”) are forward-looking statements. These statements by their nature involve risks and uncertainties that could cause Company’s actual results differ materially from such forward looking statements. The Company, from time to time, makes written and oral forward-looking statements based on information available with the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.


Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

The Mahindra Group is a USD 20.7 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world’s largest tractor company, by volume. It also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 2,40,000 people across 100 countries.

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