Tech mahindra
Tech mahindra

Tech Mahindra Announces Telco-360, a Salesforce Fullforce Solution for the Communications Industry

Tech Mahindra leverages Salesforce’s social, mobile, cloud and data science technologies to accelerate business transformation for customers in Telco and Communications


San Francisco, CA – September 15, 2015– Tech Mahindra, a specialist in digital transformation, consulting and business re-engineering, today announced the release of Telco360—a Salesforce Fullforce Solution for Telco and Communications.

With the launch of Salesforce Fullforce Solution, customers will benefit from Tech Mahindra‘s expertise with Salesforce in Telco and Communications. This proven solution can provide faster and more predictable deployments for partners, empowering them to connect with their customers in entirely new ways. Telco-360 provides a rich omni-channel sales and service experience for regional communication companies. It improves customer order management processes and the customer’s service experience which can translate into better business results, more loyal customers and faster time-to-market.

“Our customers are focusing on better service experiences across their various channels to improve customer loyalty,” said Charu Kapur, SVP, Enterprise of the Future. “Tech Mahindra has long been recognized as a thought leader inside the Telco and Communications industry, especially when it comes to Business and Operational support systems. The Salesforce App Cloud allows us to bring needed innovations to our customers so they can reach better business outcomes and customer success.”

“We are thrilled that Tech Mahindra has been recognized as a Salesforce Fullforce Solution partner to transform how companies connect with their customers in Telco and Communications,” said Kori O’Brien, vice president, global alliances and industry solutions, Salesforce. “We work closely with Salesforce Fullforce Solution partners, like Tech Mahindra, to ensure our customers benefit from our partner's industry expertise with the Salesforce’s Customer Success Platform.”

Salesforce Fullforce Solutions

Salesforce Fullforce Solutions are systems integrator or consulting partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution partners have demonstrated expertise and receive Salesforce go-to-market support, executive sponsorship and guidance as part of the Salesforce Partner Program.

Salesforce, Fullforce and others are trademarks of, inc.

For further queries please reach out to:

Emily Iwan


Tech Mahindra is attending this year’s Dreamforce. You can see Tech Mahindra in the Customer-Success Industry Pavilion, Main Expo Hall of Moscone-West.

For Further Queries:

Richa Shah| Global Media Relations|


Certain statements in this release concerning the future prospects of Tech Mahindra Limited (“the Company” or “TechM”) are forward-looking statements. These statements by their nature involve risks and uncertainties that could cause Company’s actual results differ materially from such forward looking statements. The Company, from time to time, makes written and oral forward-looking statements based on information available with the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.


Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 125,700+ professionals across 90 countries, helping 941 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

We are part of the USD 21 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.

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