Tech mahindra
Tech mahindra

Tech Mahindra BPO secures five-year contract with GlaxoSmithKline

Tech Mahindra BPO to continue providing high-end Artwork and Design services to GSK

HYDERABAD, India, May 20, 2010: Tech Mahindra, the new brand identity of Satyam Computer Services Ltd. (NYSE:SAY), a leading global consulting and IT services provider, announced today that its business process outsourcing arm, Tech Mahindra BPO has renewed its existing contract for a further period of five years with its customer, GlaxoSmithKline, one of the world’s leading research-based pharmaceutical and healthcare companies. Tech Mahindra BPO’s relationship with GSK is five years old, and it currently provides high end artwork and design services to the pharmaceutical company. The Regional Service Center (RSC) at Tech Mahindra BPO will provide creative logo, production and promotional graphic artwork services to a global customer base of GSK.

Speaking about the achievement, Vijay Rangineni, CEO, Tech Mahindra BPO said, “This contract renewal is a reaffirmation of the faith placed by GSK in Tech Mahindra BPO. Our focus on high-end services and our ability to leverage knowledge of the customer’s business have enabled us to offer services that are at the core of the customer organization. Tech Mahindra BPO provides GSK with a fully integrated cost effective scalable model within the high-end Artwork and Design services space.”

Tech Mahindra BPO’s integrated partnership approach and a continued focus on productivity, quality performance and the rapid ability to scale up were cited as the main reason for the contract renewal.

Tech Mahindra BPO serves over 100 countries in the customer’s global footprint. Currently, Tech Mahindra BPO has a dedicated RSC in Hyderabad and manages Design and Artwork Shared Services, Supply Chain Management and Logistics Support. Tech Mahindra BPO also offers multilingual services to the customer in French, Spanish and Arabic besides English.

About Tech Mahindra BPO

Tech Mahindra BPO is powered by a combination of domain expertise, operational excellence, process skills, and superior technology. The organization has been adjudged as ‘India’s Most Customer Responsive BPO Company 2010’*. One of India’s leading integrated end-to-end outsourcing service providers, the company offers proven, full-service expertise for multiple industries, including telecom, pharmaceuticals, financial services, and manufacturing. Tech Mahindra BPO’s global delivery standards have resulted in numerous longstanding client relationships with Fortune 500 companies. The company operates from its main delivery centers in Hyderabad – in addition to onsite delivery teams.

*Awarded at the ‘Customer Responsiveness Awards 2010”, organized by AGC Networks, The Economic Times, Ernst & Young, and Nielsen.

About Tech Mahindra

Tech Mahindra (NYSE: SAY) is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.

The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.

Tech Mahindra is part of the $6.3 billion Mahindra Group, a global industrial federation of companies and one of the top 10 industrial firms based in India. The Group’s interests span financial services, automotive products, trade, retail and logistics, information technology and infrastructure development.

Tech Mahindra’s development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.

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Safe Harbor

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. Tech Mahindra undertakes no duty to update any forward-looking statements.


Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.6 billion company with 117,200+ professionals across 90 countries, helping over 885 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.


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